15. TROUBLESHOOTING
PROBLEM
• When I try to add a new PIN code or change
the timings of a relay, I always get an error (digits
flashing 3 times)
• All lights are flashing
• The SlimStone-X lighting is off after pushing a
button
• The SlimStone-X does not react after entering
the code
• The sequence light remains lit
• The lights flash after entering the PIN code and
confirmation by pressing [#]
16. FREQUENTLY ASKED QUESTIONS
QUESTION
• Is the keypad heated?
• How weatherproof is the SlimStone-X?
A discarded device can either be returned to your dealer or be sent back to Locinox. This product's
recycling fee is € 0,2.
The WEE marking on the product indicates that it may not be thrown away together with normal
household waste and must be handed over to a designated collection point for the recycling of
electrical and electronic rejects.
As manufacturer of this product, we guarantee that we have taken all the necessary steps in order
to comply with the current safety requirements for this product.
SlimStone-X
SOLUTION
• Verify the cabling between the SlimStone-X and
SwitchStone-STD. When the SlimStone-X cannot
communicate with the SwitchStone-STD, all leds
will flash 3 times.
• When wrong codes have been entered
repeatedly, the SlimStone-X is temporarily
blocked.
See paragraph 1 1
• Verify the power supply connection
• Entering a code must always be confirmed
with [#]
• Check if the cables of the override button are
insulated
• Possibly you set a time of 99 seconds
• The entered code does not match any of the
registered codes. See 8
ANSWER
• Yes, SlimStone-X has a regulated heating system
which keeps the keys frost-free
• SlimStone-X is designed to comply with the IP68
standard
EN
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