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What to do if...
Problem
You cannot switch on the
appliance or operate it.
An acoustic signal sounds
and the appliance switches
off.
The display keeps switch‐
ing between two power
settings.
Residual heat indicator is
not displaying anything.
There is no signal when
you touch panel symbols.
comes on.
Possible cause
The appliance is not connec‐
ted to an electrical supply or
it is connected incorrectly.
More than 10 seconds
passed since you switched
on the appliance.
Child Lock or Lock is on
Several symbols on the con‐
trol panel were touched at
the same time.
There is water or fat stains
on the control panel.
One or more symbols on the
control panel have been cov‐
ered for longer than 10 sec‐
onds.
Power exchange function is
reducing the power of this
cooking zone.
The cooking zone was only
on for a short time and is
therefore not hot.
The signals are deactivated.
Unsuitable cookware.
No cookware on the cooking
zone.
The diameter of the bottom
of the cookware is too small
for the cooking zone.
Remedy
Check if the appliance is cor‐
rectly connected to the electri‐
cal supply. Ensure a correct in‐
stallation by calling an author‐
ised installer.
Switch on the appliance again.
Deactivate Child Lock. Refer to "
.
Child Lock" or " Lock".
Touch only one symbol at a
time.
Clean the control panel and
wait for a few seconds before
switching on again.
Remove any objects from the
symbols.
Refer to " Power exchange
function".
If the cooking zone is supposed
to be hot, call the After Sales
Service.
Activate the signals. Refer to
"OffSound Control".
Use suitable cookware.
Place cookware on the cooking
zone.
Move onto a smaller cooking
zone.
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