Step2 Spin & Go Extreme Cruiser Manuel Du Propriétaire page 19

Troubleshooting Guide
Problem
Vehicle runs slowly
Sometimes vehicle runs
and sometimes vehicle
does not run
Vehicle runs in low
speed, but does not
run in high speed
When the foot pedal is
pressed only one wheel
spins
Loud grinding noise
coming from gearbox,
motor
Possible Cause
Undercharged battery
Charger is not working
Improper usage
Loose wires or wire
connections
Motor or electrical
switch damage
High speed not engaged
Vehicle at an angle
Loose wires or wire
connections
Dead spot on motor
Broken gears
Solution
Charge the battery. A new battery should be
charged before using the vehicle. Recharge the
battery after each use. Never charge the battery
longer than 24 hours.
Charge battery after each use.
Contact Step2 consumer service at 1-800-347-8372.
Make sure you don't exceed weight capacity of 81lbs.
(36.8 kg) or tow objects.
Use vehicle only on level ground.
Check all wires and connections that they are tight.
Contact Step2 consumer service at 1-800-347-8372.
Vehicle has two speeds, low and high, both
controlled by an adult. Change to high speed.
Make sure vehicle is in the upright position.
Make sure middle wheels, one on each side in the
middle of vehicle are properly assembled and
engaging the motor. To further check, lift vehicle
up and depress pedal, both wheels should spin. If
you are still experiencing problems, contact Step2
consumer service at 1-800-347-8372.
Check all wires and connections that they are tight.
Contact Step2 consumer service at 1-800-347-8372.
Contact Step2 consumer service at 1-800-347-8372.
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