Troubleshooting - Jenn-Air JMW3430 Guide D'utilisation Et D'entretien

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■
Has a household fuse blown, or has the circuit
breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■
Is the microwave wired properly?
See Installation Instructions.
Microwave oven will not operate
■
Is the door completely closed?
Firmly close door.
■
Is the electronic oven control set correctly?
See "Microwave Oven Control" section.
■
On some models, is the Button Lock set?
See "Button/Screen Lock" in the "Setup Menu" section.
■
On combination oven models, is the lower oven
self-cleaning?
The upper oven will not work during the lower oven
Self-Cleaning Cycle.
■
Is the magnetron working properly?
Try to heat 1 cup (250 mL) of cold water for 2 minutes at
100% cooking power. If water does not heat, call for service.
See "Assistance or Service" section.
Oven makes humming noise
■
This is normal and occurs when the transformer in the
magnetron cycles on.
Oven door looks wavy
■
This is normal and will not affect performance.
Turntable will not operate
■ Is the turntable properly in place?
Make sure turntable is correct side up and is sitting securely
on the turntable support.
■ Is the turntable support operating properly?
Remove turntable. Remove and clean turntable support and
rollers. Replace turntable support. Replace turntable. Place
1 cup (250 mL) of water on the turntable, then restart oven. If
it still is not working, call for service. See "Assistance or
Service" section. Do not operate the oven without turntable
and turntable support working properly.
Turntable rotates both directions
■
This is normal and depends on motor rotation at beginning
of cycle.

TROUBLESHOOTING

Turntable continues to rotate after cooking cycle
is complete
■
■
Display shows time countdown, but is not operating
■
Tones are not sounding
■
Smoke is coming from oven vent during broiling or
grilling (on some models)
■
Sparking during broiling or grilling (on some models)
■
Cooking times seem too long
■
■
Radio or TV interference
■
■
This is normal and allows for proper cooling of the
microwave. The turntable, mircrowave oven light and cooling
fan will continue to run until the microwave door is opened or
Cancel is pressed.
No microwave energy is used after the cycle is completed
and the control will display "Cooking Complete" with options
for Keep Warm or Add 30 seconds.
Is the Kitchen Timer in use?
See "Kitchen Timer" in the "Setup Menu" section.
Are tones disabled?
See "Sound Volume" in the "Setup Menu" section.
Some smoke is normal and occurs just as in
conventional crisping.
This is normal and occurs as fat burns off from past cooking.
Sparking will stop once fat is completely burned off.
Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
Is the incoming voltage less than that specified in
"Parts and Features"?
Have a qualified electrician check the electrical system of
the house.
Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust
the radio or TV antenna.
Are the microwave oven door and sealing surfaces clean?
Make sure these areas are clean.
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