Venga VG RVC 3000 BK Mode D'emploi page 16

ENGLISH
EN
FREQUENTLY ASKED QUESTIONS
The robot cannot
be activated.
The remote control
does not work.
The robot stops
working suddenly.
You can't schedule
cleaning.
Suction power
is weak.
The robot can't be
charged.
The robot can't
return to the
charging dock.
The rolling brush
doesn't rotate.
The robot
movements or travel
path are abnormal.
16 - VG RVC 3000
VG RVC 3000_[IB]-7L_NEW.indd 16 VG RVC 3000_[IB]-7L_NEW.indd 16
• Make sure the main power switch is in the ON position.
• Make sure the battery is fully charged.
• Replace the batteries (2 AAA) of the remote control.
• Make sure the remote control is within range (5 m) of the robot.
• If you still have trouble, turn off the main power switch and then
turn it back on.
• Replace the batteries of the remote control.
• Make sure the robot is turned on and is fully charged.
• Check if the robot is trapped or stuck on an obstacle.
• Check if the power is too low.
• If you still have trouble, turn off the main power switch, wait for 2
seconds, then turn it back on.
• Make sure the main power switch on the bottom of robot is
switched on.
• Make sure the time, 12-hour time period (AM/PM), and the
scheduled time have been set correctly.
• Make sure the remote control is located near the robot while
setting the clock or schedule as it has to communicate with the
robot.
• Check if robot's power is too low to start cleaning.
• Check if any obstructions are blocking the suction inlet.
• Empty the dust bin.
• Clean the filters with a vacuum cleaner or with the cleaning tool.
• Check if the filters are wet due to water or other liquids on the
floor. Air dry the filters completely before use.
• Check if the indicator light on the charging dock lights up. If not,
contact the service center to repair or replace the charging
dock.
• Dust off the charging contact pins with a dry cloth.
• Check if you can hear a beep when the robot returns to the
charging dock. If not, contact the service center to repair or
replace the charging dock.
• Remove objects within 1 m to the left and right side and within 2 m
of the front of the charging dock.
• When robot is in the vicinity of the charging dock, it will return to it
more quickly. However, if the charging dock is located far away,
the robot will need more time to return. Please be patient while it
finds its way back.
• Clean the signal transmitter.
• Clean the rolling brush.
• Check if the rolling brush and brush guard have been installed
properly.
• Carefully clean the sensors with a dry cloth.
• Restart the robot by turning the main power switch off and on.
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