TROUBLESHOOTING
Problem
Pool vacuum does not
capture the debris
Debris escapes from the
filter
Debris goes outside the
filter bag
Pole connector cannot be
secured in assembly
Pool vacuum cannot be
charged / recharged
Pool vacuum does not
move smoothly
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Possible Cause
Battery is running out
Impeller is jammed
Impeller is broken
Filter is full
Suction nozzle flap is
broken
Filter bag is damaged.
Side pin is broken
Battery is damaged
Contact plates of the
charger base and unit
are not connected.
External adaptor is out of
order
Wheel is jammed
Solution
Charge the battery again.
Power off the pool vacuum and
visually check the gap in middle of the
pool vacuum to see if the impeller is
jammed by larger debris. If possible,
use a small tool to remove it with
intensive care & caution. If necessary,
contact your dealer for further
instructions.
WARNING! Make sure the pool
vacuum is powered off when the unit is
being serviced.
Contact your dealer for impeller
replacement.
Clean the filter
Suction nozzle flap works like a door
to prevent the debris from escaping
from the filter. Contact dealer for
replacement part and instruction.
Replace with a new filter bag.
Replace with a new pole connector.
Contact dealer for battery
replacement.
WARNING! DO NOT open the pool
vacuum and replace the battery by
yourself. This could result in severe or
fatal injury and the warranty will be
voided as a result.
Make sure that the charger base is
assembled on the unit properly so that
their contact plates are touching.
Contact dealer for replacement.
WARNING! Using the wrong external
adaptor will result in damaging the
pool vacuum / battery and voiding the
warranty as a result.
Clean out the debris from the wheel.
Note: Do not attempt to take out the
wheels.
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