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TROUBLESHOOTING

Problem
Cleaner does not start working under
water (after 5-10 seconds)
Does not capture the debris
Charging time is longer than
advertised
Cleaner cannot be charged
Please respect the European Union regulations and help to protect the environment.
Return non-working electrical equipment to a facility appointed by your municipality that properly
recycles electrical and electronic equipment. Do not dispose them in unsorted waste bins. For items
containing removable batteries, remove batteries before disposing of the product.
If soft copy of this instruction manual is required, please contact our customer service by email:
customerservice@kokido.com
SAVE THESE INSTRUCTIONS
Possible Cause
Stained water sensors
Out of battery
Low battery
Jammed impeller
Broken impeller
Filter bag is full / clogged
Stained charging pins
Damaged battery
Charging plug is not correctly
connected to external adaptor
and pool vacuum.
External adaptor is out of order
Environmental Programmes, WEEE European Directive
Solution
The stains can be removed by using a cotton bud
soaked with juice of lemon or vinegar to clean the
areas around the water sensors.
Charge the pool vacuum
Charge the pool vacuum.
Remove the pool vacuum from the water and turn the
knob anticlockwise to shut it off. Check and see if the
impeller is jammed by large debris. Remove the debris.
If necessary, contact your dealer for further
instructions.
WARNING!
Make sure the pool vacuum is off
before the unit is serviced.
Contact your dealer for replacement.
Clean the filter bag.
The stains can be removed by using a cotton bud
soaked with juice of lemon or vinegar to clean the
areas around the charging pins.
Contact dealer for battery replacement.
WARNING!
DO NOT replace the battery by
yourself. This could result in severe or fatal injuries and
the warranty will be voided as a result.
Refer to instruction manual and connect the charging
accessories correctly.
Contact dealer for replacement.
WARNING!
Using the wrong external adaptor
will result in damaging the pool vacuum / battery and
voiding the warranty as a result.
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