TENA SmartCare Change Indicator Instructions D'utilisation page 27

PROBLEM SOURCE
Connection
System
error (signal range
lost)
Change Change
Indicator Indicator
falls off
SOLUTION
1. The Change Indicator should be in range of
the gateway – usually within 10 metres or
33 feet.
2. Try moving the gateway to a place where it
is within range of the Change Indicator.
3. If this does not work, check the "connection
error" section above.
1. Make sure you are using one of the
supported TENA incontinence products with
a textile-like outer lining. The Change
Indicator does not attach to absorbent
products with a plastic outer lining.
2. Make sure you attach the Change Indicator
to a folded product, straight from its plastic
packaging. Do not attach it when the user is
already wearing the absorbent product.
3. Check the hook-covered side of the sensor
strip to see if it is covered with lint. Remove
any lint.
4. If this does not help, replace the sensor
strip.
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