Whirlpool CHW9150 Guide De Dépannage page 16

FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
TROUBLESHOOTING GUIDE
PROBLEM
OVERFILLS
DRUM WON'T ROTATE
MOTOR OVERHEATS
WON'T DRAIN
WASHER VIBRATES
INCORRECT WATER TEMPERATURE
16
POSSIBLE CAUSE/TEST
NOTE: Possible Cause/Tests must be performed in the sequence shown for each problem.
1. Verify the washer is level.
2. Check pump drain system – this could indicate a failure to drain.
3. Unplug washer or disconnect power.
4. Check operating pressure sensor.
5. Check pressure sensor hose.
6. Plug in washer or reconnect power.
7. Verify washer operation by running a Diagnostic Test or any cycle.
1. Check for broken drive belt.
2. Check for drive motor failure error codes (F11, F25, F28).
• Check the electrical connection and verify the function of the cable between the MCU and drive motor.
3. Make sure that the door locks properly.
1. Check drive motor.
2. Unplug washer or disconnect power.
3. Check wire harness connections.
4. Check drive belt.
5. Plug in washer or reconnect power.
6. Check the MCU by looking for operations of the drive motor.
1. Unplug washer or disconnect power.
2. Check wire harness connections.
3. Check drain pump.
4. Check drain pump motor.
5. Check that the drain hose and drain pump filter are clear of foreign objects.
6. Plug in washer or reconnect power.
7. Verify washer operation by running a Diagnostic Test or any cycle.
1. Verify that the washer is level.
2. Verify that the shipping system, including shipping bolts and spacers, is removed, and that the power cord
is not tangled in any components inside the rear of the washer.
3. Verify that the leveling legs are locked into place and firmly in contact with the floor.
4. Check for unbalanced load, especially when washing very small loads.
5. Verify that dampeners are all connected in place and not damaged.
6. Correct any twists in the door bellows.
7. Ensure proper drive belt placement on motor pulley.
8. Ensure that the washer is not installed on a wooden riser with a platform less than 3/4" (19 mm) thick.
1. Check that the inlet hoses are connected properly.
• Check for plugged screens in the inlet valve, and in hoses, if used.
2. Unplug washer or disconnect power.
3. Check water temperature sensor for an abnormal condition. See the Water Temperature Sensor section, page 13.
4. Plug in washer or reconnect power.
5. Verify washer operation by running a Diagnostic Test or any cycle.