Maintenance; Troubleshooting - Niko 10-555 Mode D'emploi

10-555(-50)10-585(-50)

Maintenance

With the following maintenance tips Niko wants to prevent the surface of your product being da-
maged due to improper handling.
• Clean the product with a little soap and a damp cloth.
EN
• Never use:
- abrasive sponges or abrasive detergents;
- maintenance products that contain solvents or acids, or cleaning products containing acetic acid.

Troubleshooting

A list of possible problems with their causes and remedies is given below.
Problem
Your video internal
unit does not do
anything anymore.
You press
door does not open.
There is a call but no
ringing tone. Only the
red LED lights up.
The red LED blinks 5
times during the call
or when activating the
camera.
You cannot call up
the camera image or
make a call. The red
LED flashes 3 times.
The image on the
video internal unit is
not clear.
22
User manual - Video internal unit
Damage by improper handling is not covered by the guarantee.
Cause
There is a power failure.
The installer has assigned a
but the
second function to this function
key button:
• If you are in conversation, you
use this button to open the door.
• If you are not in conversation,
you switch on the light with this
button.
The ringing tone has been deac-
tivated
You are keeping the system busy
while someone else is trying to
make a call.
The video or voice channel is busy. Press
The image settings on the video
internal unit need readjustment.
Remedy
Check the power supply in your
home.
If the problem is limited to the video
internal unit, contact your installer.
First pick up the receiver.
Then press to open the door.
Press to reactivate the ring
tone.
End your call or stop viewing images
to free up the system.
to reactivate the video
channel.
Press to reactivate the voice
channel.
Adjust the brightness with rotary
knob .
If this does not help, contact your
installer.