Troubleshooting - Videotec DCFIT Manuel D'instructions

Troubleshooting

The DCFIT interface is very easy to use. Nevertheless, some problems may arise during installation,
configuration or use.
PROBLEM
The DCFIT interface does not
work and the LD1 LED does
not flash
The DCFIT interface does not
work and the LD2 LED flashes
The SW164OSM
cannot be controlled using the
DCJ, DCK, DCT, DCTEL or
DCBD keyboards
The SMXXA matrixes cannot
be controlled using DCS2,
KEYPLUS or SWC16
The SMXXA matrixes cannot
be controlled using SWC4,
SWC8 or DCMT8 model
keyboards
The SW42REM or SW82REM
switchers cannot be controlled
using DCTEL or DCBD
keyboards
PROBABLE CAUSE
• No power supply
• Dip 3 on SW1 is set ON
• Incorrect DCFIT
matrix
configuration
• Incorrect matrix
configuration
• Incorrect Keyboard
configuration
• Incorrect wiring
• Incorrect DCFIT
configuration
• Incorrect matrix
configuration
• Incorrect Keyboard
configuration
• Incorrect wiring
• Incorrect DCFIT
configuration
• Incorrect matrix
configuration
• Incorrect Keyboard
configuration
• Incorrect wiring
• Incorrect DCFIT
configuration
• Incorrect Keyboard
configuration
• Incorrect wiring
Page. 13
REMEDY
• Supply power to the DCFIT. Check
wiring.
• Dip3 on SW1 must always remain in
the OFF position during normal
DCFIT operation
• Check that JP1 and JP2 Jumpers are
in position A. Check the status of the
dip switches (appropriate baud rate
and load on RS485 inserted).
• Configure the matrix in Current loop
with an appropriate baud rate
• Configure the keyboard with OSM
Video (SW164OSM) protocol and an
appropriate baud rate. Insert the load
on the RS485 video line of the
keyboard.
• Check wiring
• Check that JP1 and JP2 Jumpers are
in position A. Check the status of the
dip switches (appropriate baud rate
and load on RS485 inserted).
• Set the dip switches of the matrix for
a protocol of Videotec OSM type with
baud rate equal to that of the
keyboard and the DCFIT.
• Configure
the
communications in
matrix of On screen menu type and
appropriate baud rate.
• Check wiring.
• Check that JP1 and JP2 Jumpers are
in position B. Check the status of the
dip switches (appropriate baud rate
and load on RS485 inserted). Dip 2
must always be in the On position
when 9600 baud communication is
used.
• Set the dip switches of the matrix for
a Videotec switcher type protocol with
baud rate equal to that of the
keyboard and the DCFIT.
• Configure the keyboard with an
appropriate baud rate.
• Check wiring
• Check that the JP1 and JP2 Jumpers
are in position B. Check the status of
the dip switches (appropriate baud
rate and load on RS485 inserted).
• Configure the keyboard with 9600 b/s
baud rate and a Videotec switcher
type protocol.
• Check wiring.
keyboard with
current loop,
DCFIT_5002