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Troubleshooting –
PROBLEM
Brew basket overflows or
coffee brews slowly.
Coffee leaks onto base.
Coffee tastes bad.
18
Carafe Side
PROBABLE CAUSE/SOLUTION
• Excessive amounts of ground coffee.
• Decaffeinated and/or coffee ground too finely can cause overflow. Use slightly less grounds when brewing
decafeinated, flavored, or finely ground coffee. Or use medium ground coffee.
• Coffee maker needs cleaning. See Care and Cleaning on page 15.
If using a paper filter:
• Coffee grounds between paper filter and brew basket.
• Paper filter not open and in proper position.
• Rinse brew basket before inserting paper filter so the edges will remain pressed against the sides of the
basket.
• Poor-quality paper filter.
• Carafe removed from warming plate for more than 20 seconds during the brewing cycle.
• Coffee maker needs cleaning. See Care and Cleaning on page 15.
• Coffee ground too coarsely or too finely. Use medium ground coffee.
• Coffee-to-water ratio unbalanced. Adjust for personal preference.
• Poor coffee quality and freshness.
• Poor water quality. Use filtered or bottled water.
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