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Troubleshooting –
PROBLEM
Coffee sediment in cup.
Coffee not brewing or unit
will not turn on.
Longer than normal brew
time.
Water exits the Single-Serve
side when brewing with the
carafe.
Carafe Side
PROBABLE CAUSE/SOLUTION
• For Carafe side, use a high-quality, basket-style paper filter instead of optional permanent coffee filter.
• For Single-Serve side, try a more coarsely ground coffee.
• Carafe not positioned on warming plate.
• Water reservoir is empty.
• Unit is unplugged.
• Power outage.
• Power surge. Unplug; then plug the unit back in.
• Clock requires reset after power outage.
• Mineral deposits can build up in the pump of your coffee maker. Periodic cleaning of the inside of the unit
is recommended. More frequent cleaning may be necessary, depending on the hardness of your water.
See "Care and Cleaning" section. NOTE: Do not disassemble the unit.
• Make sure selector dial is set to Carafe side.
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