Troubleshooting - Napoleon GSS42CFN Instructions D'installation Et D'opération

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TROUBLESHOOTING

EN
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT,
TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.
APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.
SYMPTOM
Main burner goes out; pilot
stays on.
Main burner goes out; pilot
goes out.
Pilot goes out when the gas
knob is released.
The gas valve has an inter-
lock device which will not
allow the pilot burner to be
lit until the thermocouple
has cooled. Allow approxi-
mately 60 seconds for the
thermocouple to cool.
Pilot burning; no gas to main
burner; gas knob is on 'HI';
wall switch / thermostat is
on.
Pilot will not light.
PILOT
BURNER
THERMOCOUPLE
W415-2164 / D / 08.23.18
WITH THE GLASS DOOR OPEN OR REMOVED.
DO NOT USE ABRASIVE CLEANERS.
PROBLEM
Pilot flame is not large enough
or not engulfing the thermopile.
Thermopile shorting.
Remote wall switch wire is too
long; too much resistance in the
system.
Faulty thermostat or switch.
Refer to "MAIN BURNER GOES OUT; PILOT STAYS ON"
System is not correctly purged.
Out of propane gas.
Pilot flame is not large enough.
Pilot flame is not engulfing the
thermocouple
Thermocouple shorting / faulty.
Faulty valve.
Thermostat or switch is defec-
tive
Wall switch wiring is defective.
Main burner orifice is plugged.
Faulty valve.
No spark at pilot burner.
THERMOPILE
Out of propane gas.
Spark gap is incorrect.
No gas at the pilot burner.
WARNING
!
TEST SOLUTION
- Turn up the pilot flame.
- Replace pilot assembly.
- Clean thermopile connection to the valve. Reconnect.
- Replace thermopile / valve.
- Shorten wire to connect length or wire gauge.
- Replace.
- Purge the gas line.
- Fill the tank.
- Turn up the pilot flame.
- Gently twist the pilot head to improve the flame pattern
around the thermocouple.
- Loosen and tighten thermocouple.
- Clean thermocouple and valve connection.
- Replace thermocouple.
- Replace valve.
- Replace.
- Connect a jumper wire across the wall switch terminals; if
main burner lights, replace switch / thermostat.
- Disconnect the switch wires & connect a jumper wire
across terminals 1 & 3; if the main burner lights, check the
wires for defects and/or replace wires.
- Remove stoppage in orifice.
- Replace.
- Check if pilot can be lit by a match.
- Check that the wire is connected to the push button igniter.
- Check if the push button igniter needs tightening.
- Replace the wire if the wire insulation is broken or frayed.
- Replace the electrode if the ceramic insulator is cracked or
broken.
- Replace the push button ignitor
- Fill the tank.
- Spark gap should be 0.150" (3.8mm) to 0.175" (4.5mm)
from the electrode tip and the pilot burner. To ensure proper
electrode location, tighten securing nut (finger tight plus 1/4
turn).
- Check that the manual valve is turned on.
- Check the pilot orifice for blockage.
- Replace the valve.
- Call the gas distributor.