Troubleshooting - Bissell PROHEAT 2X REVOLUTION PET PRO 1986 Serie Guide Rapide

Troubleshooting

WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem
Reduced or No Spray
Through Foot of Machine
No spray through
hose & tool
No Spray Through
CleanShot
CleanShot Continues
Spray When Machine
is Off
Loss of
suction
power
No power
Leaking tank
18
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Possible causes
Clean water tank may be empty
Clean water tank may not be
seated completely
The hose to your machine is not
primed or may have lost prime
Clean Water tank may be empty
Clean Tank may not be seated
properly
Clean Water tank may be empty
Clean Tank may not be seated
properly
The machine is not reclined
Pump may have lost prime
CleanShot button is not in the "OFF"
position
Dirty tank may not be seated properly
Dirty tank has picked up maximum
amount of dirty water and has
reached full line
Rubber tab on dirty water tank is not
sealed tight
Accessory hose door may not be
closed tightly in place
Nozzle may be clogged from pet hair
or debris
Brush roll cover not fully snapped
into place
Cleaning mode switch mistaken for
power button
Outlet may not be active
Tank may have been over-filled
Water may be caught in space
between the tank and the tank's
handle
Remedies
Refill tank
Turn power OFF; remove and reseat tank
1. With the machine off and unplugged, remove the nozzle from the foot.
Place a ball point pen in the black cylinder next to the screw. When water
bubbles up, remove the pen. Reassemble the nozzle and hose
2. Hold end of hose below water level in tank to prime
3. With the clean tank full of water, the machine OFF and RECLINED, press
the CleanShot button ON and wait for the CleanShot to drain for a few
seconds; This will re-prime the machine
Refill the Clean Water Tank
Turn power OFF; Remove and reseat the clean water tank
Refill the Clean Water Tank
Turn power OFF; Remove and reseat the clean water tank
Press the Recline pedal and bring the handle down to recline the machine
With the machine off and unplugged, remove the nozzle from the foot.
Place a ball point pen in the black cylinder next to the screw; When water
bubbles up, remove the pen; Reassemble the nozzle before cleaning again
Press the CleanShot button to turn it off. The button window will show the
color red and a "O" symbol when it is in the off position
Pick up the dirty tank and reseat so it fits in the unit
Empty dirty tank
Check the rubber tab on the dirty water tank and press firmly on all edges
to secure it tightly (see step 4 on page 16 for detail)
Check the accessory hose door and make sure it is closed tightly – it
should be locked into place
Use the nozzle clean out tool and follow steps on page 17 for "Cleaning
Nozzle"
Remove the nozzle and brush roll cover; Follow step 6 from page 18 and
make sure you hear both buttons click into place
Press the red power button on the left side of the machine to turn the
machine on
Try plugging in a different device that uses a grounded outlet to test for
power from the outlet
1. Make sure your tank has the water and formula in it that you've
prepared
2. With the cap twisted ON tightly, hold your tank at an angle, over a sink
or drain, so any extra water can pour out of the space
3. Wipe the tank dry with a cloth