Quick Diagnostics - Whirlpool Duet Documentation Technique

FOR SERVICE TECHNICIAN'S USE ONLY
QUICK DIAGNOSTIC TEST
NOTE: The Service Diagnostic mode must be
activated before entering the Quick Diagnostic
Test; see procedure on page 4. If, at any point,
the user presses the POWER button, the
washer exits to standby mode.
Active Fault Code Display
in Quick Diagnostic Test
If the display begins flashing while in the Quick
Diagnostic Test, it is displaying an active fault
code. Active fault codes are codes that are
currently detected. Only one active fault code
can be displayed at a time.
i Press power button at any time to exit i
TEST
WASHER FUNCTION
PHASE
C00 * Door lock motor is actuated. Door
unlocks, and then locks again.
Pump is activated for 15 seconds.*
C01 † Heater is turned on.
Steam valve is actuated.
steam models
only
C02 Cold water valve will actuate.
Dispensing system is set to the Prewash
C03
position #1.
C04 Hot water valve will actuate.
C05 Drum rotates clockwise at wash speed.
C06 ‡ Heater is turned on to heat water
to pre-set temperature level.
Drum rotates clockwise and counter-
clockwise at wash speed.
Water valve is activated to fill drum to
minimum water volume required to
wash. (If there is enough water in the
drum, the water valve will not turn on.)
C07 Drain Pump is actuated until there is no
water in the system—plus an additional
15 seconds.
C08 Drum rotates counter-clockwise from 35
rpm > 100 rpm > 150 rpm > 100 rpm in
~ 1-1/2 minutes.
Drum rotates counter-clockwise at
maximum speed.
Door lock motor is actuated. Door
unlocks.
QUICK DIAGNOSTIC TEST NOTES:
*C00 – For STEAM models, the drain pump is activated as part of the APS (Analog Pressure Sensor) calibration routine. For NON-STEAM
models, the drain pump is only activated if the CCU detects a significant amount of water in the tub. Drain time will depend on water in tub.
† C01 – This test phase is performed only on STEAM models. NON-STEAM models skip this test.
‡ C06 – This test will run until a pre-set temperature level is reached. Water temperature will affect the duration of the test.
PAGE 6
Entry Procedure
To enter the Quick Diagnostic Test, press and
release the 2nd button used to activate the
Service Diagnostic mode. The power button
indicator turns on and the start button indicator
begins to flash. Press the START button to
perform the Quick Diagnostics tests listed below.
Each test phase is indicated on the display.
IMPORTANT: If entry into Quick Diagnostics
is performed too quickly after activating the
Service Diagnostic mode, the test will not start.
Exit Procedure
To exit Quick Diagnostics, press the POWER
button, or press and hold the 1st button used
to activate Service Diagnostic mode for 5
seconds.
QUICK DIAGNOSTIC TEST
COMPONENT
• Door Lock System
• Drain Pump*
• Heater
• Steam Valve
• Temperature Sensor
• Cold Water Valve
• Flow Meter (Steam only)
• Dispenser Motor
• Dispenser Contact
• Hot Water Valve
• Flow Meter (Steam only)
• Motor
• Motor Control Unit (MCU)
• Heater
• Temperature Sensor
• Motor
• Motor Control Unit
• Cold Water Valve (if needed)
• Pressure Sensor/Switch
• Drain Pump
• Pressure Sensor/Switch
• Motor
• Motor Control Unit
• Motor
• Motor Control Unit
• Door Lock System
PHASE ENDS...
on completion ONLY.
on completion or at key press.
on completion or at key press.
on completion ONLY.
on completion or at key press.
on completion or at key press.
on completion or at key press.
on completion or at key press.
on completion ONLY.
on completion or press of the
power button.
DO NOT REMOVE OR DESTROY