Troubleshooting; My Silk'n Freedom Does Not Start; Customer Service; Specifications - Home Skinovations Silk'n Freedom Démarrage Rapide

11. Troubleshooting

11.1. "My Silk'n Freedom does not start."

Make sure the POWER ADAPTOR is properly connected to the Freedom device.
Make sure the POWER ADAPTOR is plugged into an electrical outlet on the wall.
11.2. "A light pulse is not emitted when I press the Pulse Button."
Make sure that the READY INDICATOR LIGHT is blinking to ensure you have good contact with the skin and that
the TREATMENT SURFACE is evenly and firmly pressed to the skin. For your safety, the PULSE BUTTON will
activate a pulse only if the TREATMENT SURFACE is firmly pressed against the skin.
Check the SKIN TONE WARNING Indicator Light. If it blinks, this is an indication that your skin tone, measured
by the SKIN COLOR SENSOR, is too dark for safe application. Try using the device on a different body part or
contact the Silk'n™ support.
Check the Replace CARTRIDGE INDICATOR LIGHT. If it is on, disconnect Silk'n Freedom and replace the
DISPOSABLE LAMP CARTRIDGE.
Make sure that the Ready Indicator is on.
If within 10 seconds the READY Indicator remains off turn Silk'n Freedom off and back on by pressing the
ON/STBY SWITCH twice.
If the problem persists, contact your local Silk'n™ Customer Service Center.
Check the SYSTEM WARNING INDICATOR LIGHT.
If the light is on turn Silk'n Freedom off and back on by pressing the ON/STBY SWITCH twice.
If the problem persists, contact your local Silk'n™ Customer Service Center.
If these problems persist, contact your local Silk'n™ Customer Service Center.
Do not attempt to open or repair your Silk'n Freedom device. Only authorized
Silk'n™ repair centers are permitted to perform repairs.
Opening Silk'n Freedom may expose you to dangerous electrical components and to pulsed light energy, either of
which may cause serious bodily damage and/or permanent eye injury.
Trying to open Silk'n Freedom may also damage the device and will void your warranty.
Please contact Silk'n™ Customer Service if you have a broken or damaged device in need or repair.
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12. Customer Service

For more information about Silk'n™ products please enter your local Silk'n™ website, www.silkn.eu or www.silkn.com.
If your device is broken, damaged, in need of repair, or for any other user assistance, please contact your local Silk'n™
Customer Service:
For USA and Canada customers: 1-877-DO-SILKN / 1-877-367-4556, contact@silkn.com
For customers in other countries: info@silkn.com

13. Specifications

Specs, Spot Size
Speed
Technology
Max Energy Level
Wavelength
Charging Time/Power Source
Electrical Requirements
Time Needed to Treat Lower Legs
Operation and Safety
Package Size
Operating
Temperature
Storage
Operating
Relative Humidity
Storage
Operating
Atmospheric pressure
Storage
1.3cm x 3cm [4cm²]
1 pulse every 3.5 second: 1.7 cm 2 /sec
Home Pulsed Light™
Max 5J/cm
2
475-1200nm
Continuous operation
100-240VAC, 2A
30 minutes
New Skin Color Sensor ensures use only on suitable
skin complexions.
Safety sensor tip enables maximum safety & control.
Easy to use.
22cm x 22cm x 13cm
10 to 40°C
-40 to +70°C
30 to 75%rH
10 to 90%rH
700 to 1060hPa
500 to 1060hPa
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