Receiver is not on (LCD window does not light).
• Receiver Power switch is not pressed in.
• Small DC power cord from included in-line power supply is not plugged into
jack on back of receiver. (Use the cord hook to secure it.)
• The in-line power supply is not plugged into AC power outlet.
• AC power is not present at the AC outlet.
Receiver is on (LCD window lights)
• No sound • Alert light is OFF:
✓
"RF", "AF" and "BATT" legends do not appear in LCD...
• Receiver is in the Menu mode.
✓
"RF", "AF" level meters both show good signals.
• AF Level control on back of receiver not turned up (clockwise).
E
Note: If the "AF" level meter shows a good signal on the receiver when the
transmitter is receiving audio input, and the AF Level control is turned up, then
N
the problem is in connections to or control settings on the mixer, amplifier, etc.
✓
Only "RF" level meter shows good signal; no "AF" signal.
• No sound input to mic.
• ATW-T310 body-pack only: Wrong input selected ( "INST" or "MIC" ).
Receiver is on (LCD window lights)
• No sound • Alert light is ON :
✓
"RF", "AF" and "BATT" legends do not appear in LCD, and LCD is flashing...
• Receiver is in the Edit mode.
✓
"RF" and "AF" level meters both show good signals.
• The transmitter audio level is too high
( "+3"/"+6" on receiver)
• Batteries may be weak. (Check "BATT" fuel gauge.)
✓
Only "RF" level meter shows good signal; no "AF" signal.
• Transmitter may be muted. (Note: Normally it takes several seconds for
the Alert light to turn off/on after the transmitter mute is switched off/on.)
✓
Neither the "RF" nor the "AF" level meter shows any signal.
• Receiver antennas not connected.
• Transmitter is turned off.
• Transmitter batteries are dead or missing.
• Transmitter is set to a different frequency.
• Transmitter and receiver not in same Band.
Receiver is on (LCD window lights)
• Distorted sound • Alert light is ON :
✓
"RF" and/or "AF" level meters may show good signals.
• The transmitter audio level is too high ( "+3"/"+6" on receiver).
• Received RF level may be too low (only one or two bars).
• Batteries may be weak; check "BATT" fuel gauge.
(Sound may or may not be distorted.)
Troubleshooting Guide
.
Momentary loss of sound/noisy sound as transmitter is moved around performing
area.
• Transmitter and receiver antennas not in line-of-sight (or perhaps too
far apart). Adjust positions of units so they are visible to each
other/closer together; use remote antennas located closer to the
transmitter location.
• Signal blockage or interference from large metal objects, other wireless
units located too close and/or on incompatible frequencies, computer or
lighting equipment.
• Squelch setting may be set "tighter" than it needs to be. (Recommended
squelch setting is the minimum/default value, 15 dB.) Tip: Use the Meter Hold
unction to help identify and resolve (or at least avoid) RF problem locations.
With transmitter on, received signal is noisy or contains extraneous sounds.
•
Batteries may be weak. Check "BATT" fuel gauge and "RF" meter level.
•
Local TV transmissions on this frequency.
•
Nearby sources of RF interference, such as computers, lighting
equipment, etc.
•
Two transmitters may be operating on the same frequency. Locate and
turn one off or change its frequency.
•
In multiple-system use, two (or more) incompatible frequencies may have
been selected.
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