PROBLEM
POSSIBLE CAUSE
The water
The refrigerator is not
and ice
connected to a water
dispenser do
supply or the water supply
not operate
shutoff valve is not turned
properly
on.
There is a kink in the water
source line.
Inadequate water pressure
to the house.
A refrigerator door is not
closed completely.
The water filter or bypass
plug is not installed
properly.
Ice is blocking the ice
delivery chute.
Ice bin is not properly
seated in the ice maker
compartment.
SOLUTION
Connect the refrigerator to
the water supply and turn
the water shutoff valve
fully open.
A kink in the line can
reduce water flow.
Straighten the water
source line.
The water pressure to
the house determines the
flow from the dispenser.
See "Water Supply
Requirements."
Make sure both doors
to the refrigerator
compartment are
completely closed.
Water cannot be
dispensed without a water
filter or the bypass plug
correctly installed. See
"Water Filter."
Remove the ice bin
from the upper ice
compartment. Check the
delivery chute and remove
jammed ice using a plastic
utensil, if necessary. Clean
the ice delivery chute and
the ice bin using a warm,
damp cloth, and then dry
both thoroughly.
To avoid ice jams and to
maintain a fresh supply of
ice, empty the ice bin and
clean both the bin and
delivery chute regularly.
Check the position of the
ice bin.
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