Troubleshooting
Sound is interrupted during audio playback
• Try increasing the memory
You can increase the processing power of your computer by adding more
memory. For details on adding memory, refer to the owner's manual for your
computer.
• Does your computer fulfill the USB specifications?
The audio may be interrupted if you are using a computer that does not
electrically meet the USB specifications. In this case, the problem may be
solved if you connect a USB hub that contains its own power supply.
• Are numerous applications running?
If you use numerous applications during playback, or start up another
application, the playback may be interrupted depending on your computer
system. Exit all unneeded applications, and try again. If this does not solve the
problem, try restarting a computer.
• Try making the following changes to the disk drive settings.
*
The following settings may not exist on your computer.
1.
In the Windows Control Panel, double-click [System] to open the
System Properties dialog box, and click the [Device Manager] tab.
2.
Double-click [Disk drives] to see the list of devices.
3.
From the list, select GENERIC IDE DISK TYPExx, and click [Properties]
to access the GENERIC IDE DISK TYPExx Properties dialog box.
*
The "xx" in GENERIC IDE DISK TYPExx will be a number that will differ depending
on your system.
4.
Click the [Settings] tab, check the [DMA] check box in the Options, and
click [OK] to close the dialog box.
*
Depending on your system, a dialog box for DMA settings may appear. After checking the
contents, click OK or Cancel.
5.
In the System Properties dialog box, click [OK] to close the dialog box.
Restart your computer so that the above settings will take effect.
Audio playback stops
• On some computers, the Power Management settings in the
Control Panel may cause audio playback to stop.
The Power Management Properties that are displayed when you double-click
Power Management will differ depending on your computer system. One
example is given below, but you should consult the owner's manual for your
computer as well. Some computers may not have the following settings.
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