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Occasionally, a minor problem may arise, and a service call may not be necessary - use this troubleshooting guide for a
possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby's Toll Free
Number for assistance.
PROBLEM
When the freezer does not work.
When the freezer is not cooling suffi-
ciently.
When the defrosting water overflows
inside the freezer and onto the floor.
When condensation forms
on the outside of the freezer.
When you hear a sound like
water flowing.
When the cabinet's side
panel heats up.
TROUBLESHOOTING
Tel: 1-800-26-
•
Check to see if there is a power failure.
•
Check if the power plug is plugged into the power outlet.
•
Check that the fuse has not blown.
•
The food may be packed too tightly together which will block the flow of
cool air.
•
You may have put something hot, or a lot of food into the freezer.
•
The door may not have been closed properly.
•
The door gaskets may be damaged.
•
The freezer may not be ventilated.
•
There may be insufficient clearance between the freezer and other sur-
faces.
•
The temperature control dial may not be set properly.
•
Check that the drain pipe and the drain hose are not obstructed.
•
Check that the drain pan is housed properly.
•
Condensation may form on the outside when the humidity is high, such as
during a wet season. This is the same result as the condensation formed
when chilled water is poured into a glass. It does not indicate a failure.
Wipe dry with a dry cloth.
•
If you hear a sound like "water flowing" that is the sound of refrigerant
flowing. It does not indicate a malfunction.
•
The side panel of the cabinet will heat up when the door is opened or
closed frequently, when starting the unit, and when the unit operates in the
summer with high ambient outside temperatures. In such cases, do not
touch the panel. The longer the compressor runs, the warmer the sides
will get on the unit and the longer they will stay warm.
8
(1-800-263-2629)
SOLUTION
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