Electrical Ratings
Vicks VUL575 SweetDreams Series Cool Mist Humidifer is rated at 120V, 60 Hz.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST OR CHECK
YOUR WARRANTY. DO NOT RETURN THE HUMIDIFIER TO THE ORIGINAL PLACE OF PURCHASE. DO
NOT ATTEMPT TO OPEN THE BASE OR TAMPER WITH POWER KNOB YOURSELF, DOING SO MAY
VOID YOUR WARRANTY AND CAUSE PERSONAL INJURY OR DAMAGE TO THE PRODUCT.
Troubleshooting
If your humidifier is not working properly, refer to the following:
Problem
Power Knob is turned on
(beyond 'o') and the power
light is off
Power is on and little or
no mist is produced
Water overflows
from Reservoir
Condensation forms around
humidifier or on windows
and walls
Projection Feature
isn't working
NOTE: Failure to keep this unit clean from mineral deposits normally contained in any water supply
will affect the efficiency of operation of this unit. Customer failure to follow these instructions may
void the warranty.
Possible Cause
• Unit not plugged in
• No power at outlet
• No water in tank
• Unit is not level
• Mineral deposits on Nebulizer
• Power setting may be too low
• Water Tank or Base were
washed with detergent
• Tank may be damaged
• Tank Cap is not tight
• Tank Cap Seal may be missing
• Mist Intensity is set too high
for room size or
pre-existing humidity level
• Humidifer may be too close
to wall or window
• Projector Feature isn't
turned on
• Projector Switch isn't stopped
at correct location
Solution
• Plug unit in
• Check home circuits, fuses;
test outlet
• Fill Water Tank with cool water
• Place on a level surface
• Clean Nebulizer (refer to
Weekly Cleaning instructions)
• Turn the Power Knob to
increase output
• Rinse thoroughly with clean
water until there is no foam or
smell of cleaning solution
• Check the Tank for any cracks
or damage and replace if
necessary
• Close Tank Cap to lock position
• Check to see if Cap Seal is
attached to Tank Cap. If not,
contact Consumer Relations
• Decrease mist output to
lower setting or open door
to the room
• Move humidifier away from
wall or point Mist Outlet away
from wall or window
• Press Projector Button on top
of projector
• Move Projector Switch directly
in front of desired theme's icon
until you feel a stop
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