Getting Help - Marantz DH9500 Manuel De L'utilisateur

GETTING HELP

TROUBLESHOOTING
If you think a malfunction has occurred, first check the
points listed below. The problem is likely to have been
caused by a simple operational error or a connection
problem. If the problem cannot be corrected even after
carrying out the following checks, consult your dealer or
nearest Marantz sales office or service counter.
The front panel display does not light
• Is the mains lead plugged in properly at the wall?
• Is the mains lead plugged in properly at the back of
the unit?
• Does another device operate correctly using this
same mains outlet?
The system seems to be playing but no sound is
heard
Is the amplifier and speakers connected correctly?
•
• Is the amplifier switched on?
• Is the amplifier's volume control set at the minimum
level?
• Is the amplifier's selector switch set to the correct
input (e.g. "CD" or "AUX")?
Which output is the Music Server currently playing
•
on (this is displayed on the TV screen)? Is this the
output you have connected to the amplifier?
• Switch the unit to off mode, disconnect the mains
supply and restart the unit.
The Music Server TV interface is not visible
Is the TV switched on? Can other channels be
•
viewed successfully?
• Is the TV switched to the correct AV input?
Are you using the correct video cable to connect
•
the TV?
The Music Server TV interface does not appear
correctly
• Is the Music Server video type (PAL/NTSC)
correctly configured for this TV type?
Remote control operation is not possible
• Is the remote control unit's transmitter pointed
correctly at the remote sensor on the front of the
Music Server?
• Is there an obstruction between the transmitter and
the remote sensor?
• Are the batteries in the remote control exhausted?
• Is there another strong light (from a window etc.)
striking the Music Server's remote sensor?
A CD/CD-R disc cannot be played
• Is the disc placed in upside down?
• Is the disc damaged, dirty, scratched or warped?
• Is the disc a valid audio format CD?
Some tracks of the CD cannot be recorded
• Is the disc damaged, dirty, scratched or warped?
• Are the failed tracks valid audio tracks?
OPUS INTERFACE TROUBLESHOOTING
• The Opus wall panel does not respond to key
presses.
You must switch on each of the units in your system in
a specific order; first, the Music Server, then the Opus
MCU. Switch off both units, and switch on again in the
correct order.
• Your Music Server TV interface is not displaying
information while you are browsing
The music being selected in a room is reflected on the
Opus wall panel displays only. When you choose
, the TV display updates appropriately.
• Your Music Server TV interface steps through
two menu selections at once
This can happen if you have your Music Server
located in the same room as an Opus wall panel
because both the wall panel and the music server
respond to infra-red instructions from the remote
control. This results in the Music Server receiving two
instructions each time a remote control instruction is
issued. If you cannot locate your Music Server in a
different room, contact your installer for assistance.
OPERATING PRECAUTIONS
In the winter you may notice that condensation forms on
the window of a well heated room.
Condensation may also occur inside the Music Server in
the following situations:
When the listening room is first heated.
•
• When the humidity in the room is high.
• When the unit is moved from a cold environment to
a warm room.
In these situations it is best to leave the Music Server standing
for a period of 2 hours, whilst the condensation is dispersed.
During periods of extended use you may notice that a small
fan inside the unit starts to operate. This is part of normal
operation to maintain a constant operating temperature
inside the unit.
CLEANING OF EXTERIOR SURFACES
With proper care and cleaning, the exterior finish of your
equipment will last indefinitely. Never use scouring pads,
steel wool, scouring powders or harsh chemical agents
(e.g. lye solution), alcohol, thinners, benzine, insecticide or
other volatile substances, as these will mar the finish of
the cabinet. Likewise, never use cloths containing
chemical substances. If the equipment becomes dirty,
wipe the external surfaces with a soft, lint-free cloth.
If the cabinet becomes heavily soiled:
• Dilute some washing-up liquid in water, in a ratio of
one part detergent to six parts water
• Dip a soft, lint-free cloth in the solution and wring
the cloth out until it is damp
Wipe the equipment with the damp cloth
•
• Dry the equipment by wiping it with a dry cloth.
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