Problem
The coffee tastes "burnt"�
Display shows
Error
Please contact hotline
The water filter does not
stay in position in the
water tank�
Display shows
Please check water tank
The coffee grounds are
not compact and are too
wet�
Display shows
Please clean brewing unit,
then replace
Coffee or milk froth quality
varies considerably�
If you are unable to solve the problem, always call the hotline!
You will find the telephone numbers at the back of these instructions.
Cause
The brewing temperature is
too high
The grinding setting is
too fine or the pre-ground
coffee is too fine.
Unsuitable type of coffee�
The appliance has a fault�
The water filter is not
mounted correctly�
Water tank wrongly
inserted�
Carbonated water in the
water tank�
Float is stuck in the water
tank�
New water filter did not
rinse according to the
instructions�
Air in the water filter.
Water filter is old.
The grinding setting is too
fine or too coarse, or not
enough ground coffee has
been used�
Brewing unit is soiled�
Too much pre-ground
coffee in the brewing unit�
The mechanism of the
brewing unit is stiff�
Build-up of limescale in the
appliance�
Solution
Reduce the temperature,
see the section
"Menu – Coffee temperature"�
Adjust the grinding unit to a
coarser setting or use coarser
pre-ground coffee�
Change the type of coffee�
Please contact the hotline�
Firmly press the water filter
straight down into the tank
connection�
Insert water tank correctly�
Fill the water tank with fresh tap
water�
Remove the tank and clean
thoroughly�
Rinse the water filter according
to instructions and then switch
on�
Dip the water filter into water
until no more air bubbles
escape, replace the filter.
Insert a new water filter.
Adjust the grinding unit to a
coarser or finer setting, or use
2 level measuring spoons of
ground coffee�
Clean the brewing unit�
Clean the brewing unit� Place no
more than two level measuring
spoons of ground coffee in the
drawer�
Clean the brewing unit (see the
section "Daily maintenance and
cleaning")�
Descale the appliance as
described in the instructions�
en
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