warranty is non-transferable and applies only to the original purchaser and
the initial orthodontic patient using the Product. This limited warranty also
applies only when the Product is used in accordance with the Product manual
and directions for use found on the Product website.
7.1.2. This limited warranty covers all defects encountered in normal use and
service but does not apply if: (1) the Product is modified or tampered with or
disassembled, (2) the Product is damaged by an act of God, misuse, abuse,
neglect, accident, or mishandling, (3) the Product is not used or maintained in
accordance with the accompanying user documents, or (4) the serial number
on the Product is defaced, altered or removed. In addition, this limited warranty
does not cover normal wear such as discoloration or fading, and normal wear
that does not compromise use of the appliance such as chips, scratches, and
abrasions. Your exclusive remedy for breach of this limited warranty during
the Warranty Period shall be, at the option of OrthoAccel, the replacement of
the Product with a new Product, as determined by the OrthoAccel Warranty.
Replacement shall not extend the original Warranty Period.
7.1.3. All returns for warranty service will require an RMA (Return
Merchandise Authorization). To receive an RMA for obtaining warranty
services, you must call 1-866-866-4919 in North America or +44 (0) 203-318-
1915 if outside of North America. In addition, if your product has not been
registered you must submit proof of the date of original purchase such as a
copy of your dated invoice and must insure, pack and ship the Product to an
authorized service center in accordance with OrthoAccel's instructions within
7 days after your receipt of an RMA. The package must include your RMA.
RMA's will not be extended or reissued.
7.1.4. No Implied Warranties: Limitations on Damages
7.1.5. The Express Limited Warranty provided above is the only expressed
warranty made to you and is in lieu of all other warranties, whether express or
implied. Without limiting the generality of the foregoing, OrthoAccel disclaims any
and all other warranties, express or implied. With respect to the product
including its condition, the existence of any latent or patent defects, its
non-infringement of third party rights and its merchantability or fitness
for any particular use. In no event shall OrthoAccel or any of its affiliated or
subsidiary companies be liable for any special, incidental, or consequential
damages based upon breach of warranty, breach of contract, negligence,
tort, or any other legal theory. Such damages include, without limitation,
loss of savings or revenue; loss of profit; loss of use; the claims of third
parties including, without limitation, dental professionals; and cost of
any substitute equipment or services.
7.2. Legal Limitations
12
Page
of 51
BACK TO CONTENTS