Fault
Motor does not turn.
Motor does not turn, clean-
ing head does not turn
Cleaning head only turns
around one axle or abruptly
Uneven cleaning jet
Spray volume too low.
Significant quantities of
cleaning liquid are leaking
from the drainage borings of
the support pipe.
Significant pressure loss,
but no cleaning liquid leaks
at the drainage borings
Appliance does not vacuum The suction tube has been installed
Although the switching lever
is in the SUCTION position,
water will continue to flow
from the spray nozzles.
EU Declaration of Conformity
We hereby declare that the machine de-
scribed below complies with the relevant
basic safety and health requirements of the
EU Directives, both in its basic design and
construction as well as in the version put
into circulation by us. This declaration shall
cease to be valid if the machine is modified
without our prior approval.
Product:
Internal cleaner
Type:
BC 14/12
Relevant EU Directives
2014/30/EU
Applied harmonized standards
EN 61000-6-3
EN 61000–3–2: 2014
EN 61000–3–3: 2006
EN 62233: 2008
The signatories act on behalf of and with
the authority of the company management.
Chairman of the Board of Management
Director Regulatory Affairs & Certification
Documentation supervisor:
S. Reiser
12
Possible cause
There is no voltage at the motor.
Thermal protection switch in the coil
has triggered.
Error current protective switch was
triggered.
Interior cleaner is switched off.
Drive parts in support pipe broken. Check parts and replace defective parts.
Cleaning head touches container
wall.
Excessive tooth play in the bevel
wheels.
Destroyed gears on bevel wheels. Replace bevel wheels.
Spray nozzles clogged.
Spray nozzles damaged.
Leak on the cleaning head or its
supply line.
Filter in the supply line plugged.
Slide ring gaskets in the support
pipe are worn.
Slide ring gaskets in the cleaning
head are worn.
wrongly.
Wear of the suction nozzle.
Openings for the suctioning of the
water are plugged.
Wear of the valve seal.
Alfred Kärcher SE & Co. KG
Alfred-Kärcher-Straße 28-40
71364 Winnenden (Germany)
Tel.: +49 7195 14-0
Fax: +49 7195 14-2212
Winnenden, 2018/10/01
Troubleshooting
Remedy
Check fuse, power supply and cables.
Fix cause for overload.
Remove cause and reset error current protective
switch.
Switch the interior on at the appliance switch.
Change position of cleaning head and make sure
it can run smoothly.
Adjust and replace worn parts.
Clean spray nozzles.
Replace spray nozzles.
Check pump, check pressure lines/hoses.
Clean filter.
Check parts and replace defective parts.
Check parts and replace defective parts.
Properly screw the suction tube onto the match-
ing connection.
Clean suction nozzle.
Clean the openings and water passages.
Replace valve seals.
5
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Warranty
The warranty terms published by the rele-
vant sales company are applicable in each
country. We will repair potential failures of
your appliance within the warranty period
free of charge, provided that such failure is
caused by faulty material or defects in man-
ufacturing. In the event of a warranty claim
please contact your dealer or the nearest
authorized Customer Service centre.
Please submit the proof of purchase.