FREQUENTLY ASKED QUESTIONS
We have FAQs available on our website to help answer all of your Cannon questions. Visit www.cannondownriggers.com
and click on "Frequently Asked Questions" under the "Service" tab to fi nd an answer to your question.
CALL US (FOR U.S. AND CANADA)
Our customer service representatives are available Monday – Friday between 7:00am – 4:30pm CST at 800-227-6433.
If you are calling to order parts, please have the 11-character serial number from your product, specifi c part numbers,
and credit card information available. This will help expedite your call and allow us to provide you with the best customer
service possible. You can reference the parts list located in your manual to identify the specifi c part numbers.
EMAIL US
You can email our customer service department with questions regarding your Cannon products. To email your quesiton,
visit www.cannondownriggers.com and click on "Contact Us" under the "Service" tab.
REPLACEMENT PARTS
In the U.S.A., replacement parts may be ordered directly from CANNON Parts Dept., 121 Power Drive, Mankato,
Minnesota 56001. Be sure to provide the MODEL and SERIAL numbers of your downrigger when ordering parts. Please
use the correct part numbers from the parts list. Payment for any parts ordered from the CANNON Parts Department may
be by cash, personal check, Discover Card, MasterCard or VISA. To order, call 1-800-227-6433 or FAX 1-800-527-4464.
AUTHORIZED SERVICE CENTERS
Cannon works with authorized service centers in the United States and Canada to provide parts and service for your
downrigger. Please visit our Authorized Service Center page to locate a service center in your area.
©2015 Johnson Outdoors Marine Electronics, Inc.
SERVICE & REPAIR
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