Troubleshooting - Napoleon NEFB30GL Instructions D'installation Et D'opération

22

8.0 TROuBLEShOOTING

EN
TURN OFF THE APPLIANCE COMPLETELY AND LET COOL BEFORE SERVICING. ONLY A
QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE.
SYMPTOM
Dim or no fl ame
Ember bed is not
glowing or dimming
No warm air coming
out of appliance
Appliance turns off
and will not turn on
Appliance will not
come on when
switch is fl ipped to
ON
Remote control
does not work
Heater shuts off
automatically
W415- 2166 / A / 06.29.16
!
PROBLEM
Light bulb(s) / LED light(s)
are not lit
Light bulb(s) / LED light(s)
are not lit
Room temperature is higher
than the appliance setting (if
it is set to LO or MED)
Appliance has overheated
and safety device has
caused the thermal switch to
disconnect
House circuit breaker has
tripped
Appliance is not plugged
into an electrical outlet
Appliance has overheated
and safety device has
caused the thermal switch to
disconnect
Low batteries
Room is too warm
WARNING
TEST SOLUTION
Inspect the lights inside the fl ame generation space and replace
them if necessary
Inspect the ember bed lights and replace them if necessary
Set appliance to a higher temperature setting (MED or HI)
Unplug the appliance, allow appliance to cool for 15 minutes,
then plug it back in
Reset house circuit breaker
Check plug and plug it in
Unplug the appliance, allow appliance to cool for 15 minutes,
then plug it back in
Replace batteries in remote control
The heater has a built-in thermostat so it will shut off automati-
cally once the pre-set temperature is reached. It will also turn on
automatically if the room temperature drops below the pre-set
temperature
42.23C