The motor
runs
continuously
A layer of frost
occurs
in
the
appliance
Temperature inside
is too warm
Temperature inside
is too cold
Doors
can't
be
closed easily
Water drips on the
floor
The light is not
working
GUARANTEE AND CUSTOMER SERVICE
Before delivery our devices are subjected to rigorous quality control. If, despite all care, damage has occurred
during production or transportation, please return the device to your dealer. In addition to statutory legal rights,
the purchaser has an option to claim under the terms of the following guarantee:
For the purchased device we provide 2 years guarantee, commencing from the day of sale. If you have a
defective product, you can directly go back to the point of purchase.
Defects which arise due to improper handling of the device and malfunctions due to interventions and repairs
by third parties or the fitting of non-original parts are not covered by this guarantee. Always keep your receipt,
without the receipt you can't claim any form of warranty. Damage caused by not following the instruction
manual, will lead to a void of warranty, if this results in consequential damages then we will not be liable. Neither
can we hold responsible for material damage or personal injury caused by improper use or if the instruction
manual are not properly executed. Damage to accessories does not mean free replacement of the whole
appliance. In such case please contact our service department. Broken glass or breakage of plastic parts is always
subject to a charge. Defects to consumables or parts subjected to wearing, as well as cleaning, maintenance or
the replacement of said parts are not covered by the warranty and are to be paid.
The guarantee period of the spare parts is 2 years. If you need replacement, please contact our customer service.
compartments.
·Gurgling sound similar to water boiling.
·Popping noise during automatic defrosting.
·Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and may need you to check and
take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers fallen or rolling.
It is normal to frequently hear the sound of the motor; it will need to run more when
in following circumstances:
·Temperature setting is set colder than necessary.
·Large quantity of warm food has recently been stored within the appliance.
·The temperature outside the appliance is too high.
·Doors are kept open too long or too often.
·After your installing the appliance or it has been switched off for a long time.
Check that the air outlets are not blocked by food and ensure food is placed within the
appliance to allow sufficient ventilation. Ensure that door is fully closed. To remove
the frost, please refer to cleaning and care chapter.
You may have left the doors open too long or too frequently; or the doors are kept
open by some obstacle; or the appliance is located with insufficient clearance at the
sides, back and top.
Increase the temperature by following the "Display controls" chapter.
Check whether the top of the refrigerator is tilted back by 10-15mm to allow the doors
to self-close, or if something inside is preventing the doors from closing.
The water pan (located at the rear bottom of the cabinet) may not be properly
positioned to direct water into this pan, or the water spout is blocked. You may need
to pull the refrigerator away from the wall to check the pan and spout.
·The LED light may be damaged. Contact an authorized service representative for
repairing.
·The control system has disabled the light due to the door being kept open too long,
close and reopens the door to reactivate the light.
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