TROUBLESHOOTING PROCEDURES FOR PYRAMID, TAMBURO AND TERAZZO
Issue
Cause
After installation,
1. The power source is not turned ON.
the unit doesn't
2. The power line and the cable locking connector is
work.
not connecting properly.
3. The switch or control board wirings are
disconnected.
4. The wires on control board or switch are loose.
5. The switch or control board is defective.
Light works, but
1. The blower is defective, possible seized.
2. The thermally protected system detects if the
blower is not
turning.
blower is too hot to operate and shuts the blower
down.
3. Damaged capacitor.
4. The control board or blower switch is defective.
The unit is
1. The blower is not secure in place.
vibrating.
2. Damaged blower wheel.
3. The hood is not secured in place.
The unit is
1. The fi lter is not in the correct position.
whistling.
2. The duct pipe connections are not sealed or
connected properly.
The blower is
1. Defective bulb.
2. The light bulb is loose.
working, but the
3. The light bulb plug is disconnected.
lights are not.
The hood is
1. The hood might be hanging to high from the cook
not venting out
top.
properly.
2. The wind from the opened windows or opened
doors in the surrounding area are affecting the
ventilation of the hood.
3. Blockage in the duct opening or duct work.
4. The direction of duct opening is against the wind. 4. Adjust the duct opening direction.
5. Using the wrong size of ducting.
Mesh Filter is
1. Mesh fi lter is loose.
vibrating.
2. Filter sping clip is broken.
What to do
1. Make sure the circuit breaker and the unit's
power is ON.
2. Check the power connection with the unit is
connected properly.
3. Make sure the wirings at the switch or control
board are connected properly.
4. Make sure the wires on the control board or
switch are connected properly.
5. Change the switch or control board.
1. Change the blower.
2. The blower will function properly after the
thermally protected system cool down.
3. Change the capacitor.
4. Change the control board or blower switch.
1. Tighten the blower in place.
2. Change the blower wheel.
3. Check the installation of the hood.
1. Adjust the fi lters until the whistling stops.
2. Check the duct pipe connections to be sure all
connections are sealed properly.
1. Change the bulb.
2. Tighten the light bulb.
3. Connect the light bulb plug.
1. Adjust the distance between the cook top and
the bottom of the hood within 24" and 32"
range.
2. Close all the windows and doors to eliminate
the outside wind fl ow.
3. Remove all the blocking from the duct work or
duct opening.
5. Change the ducting to correct size.
1. Make sure the metal clips in the handle are not
stuck. Or replace the mesh fi lter.
2. Uninstall and reinstall fi lter, push up on fi lter
latch. Replace mesh fi lter if needed.
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