Troubleshooting
Information codes
If the dishwasher fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code
Leakage check
• Close the water supply valve. Go to your home's circuit breaker panel,
LC
Water supply check
• Check if the water supply valve is closed, if the water supply is
4C
• Check filter and drain pipe. If it is jammed, clean it. If the issue continues,
PCB communication check
AC
• Abnormal communication between the main PCB and the sub PCB.
• If the problem continues, contact an authorised Samsung service center.
High temperature heating check
• Functional check. With the dishwasher empty, add detergent, and then
HC
Thermistor check
tC
• Temperature sensor is Deformed or broken (short or open circuit). If the
Distribution motor check
PC
• Abnormal working with distribution motor assembly, or main PCB. If the
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
Spare parts* for end-users are available for a minimum of 10 years**.
* Applicable parts : door hinge and seals, other seals, spray arms, drain filters, interior racks
and plastic peripherals such as baskets and lids.
** This means a minimum of 10 years after Samsung places the last unit of the model on
the market.
64
English
DW6500AM_DW60A6092FW_ET_DD81-04050D-02_EN.indd 64
and set the dishwasher's circuit breaker switch to off. Then, contact the
installer to repair. If the issue continues, contact a local Samsung service
center.
suspended, or if the water inlet valve or line is frozen or clogged by
foreign particles. If the issue continues, contact a local Samsung service
center.
contact a local Samsung service center.
run a cycle. If the issue continues, go to your home's circuit breaker
panel, and set the dishwasher's circuit breaker switch to off. Then,
contact a Samsung service center.
problem continues, contact an authorised Samsung service center.
issue continues, contact a local Samsung service center.
Action
2021-10-06
7:29:15