Troubleshooting - KitchenAid KSB354 Instructions

the Blender does not operate when a setting is selected:
No indicator lights are lit.
the Blender stops while blending:
All indicator lights are flashing
at the same time.
Indicator lights are flashing alternately.
the Blender turns on, but blades will not rotate:
If the problem cannot be fixed with the steps provided in this section, contact KitchenAid
or an Authorized KitchenAid Service Center.
usA/Puerto Rico:
1-800-541-6390
See the KitchenAid Warranty and Service section on page 11 for additional details.
Do not return the Blender to the retailer – they do not provide service.

troubleshooting

Gap
canada:
1-800-807-6777
10
Check to see if the Blender is plugged
into a polarized 2-prong outlet. If it
is, press OFF, then unplug the Blender.
Plug it back into the same outlet. If the
Blender still does not work, check the
fuse or circuit breaker on the electrical
circuit the Blender is connected to and
make sure the circuit is closed.
The Blender may be overloaded. If the
Blender becomes overloaded when
blending heavy ingredients, it will
automatically shut off to prevent damage
to the motor. Press OFF to reset the
Blender and unplug the power cord.
Remove the pitcher from the base and
divide contents into smaller batches.
Adding liquid to the ingredients may also
reduce the load on the Blender.
The Blender may be jammed. If it's
jammed, the Blender will stop running
to avoid damage to the motor. Press
OFF to reset the Blender and unplug
the power cord. Remove the pitcher
assembly from the base, free the blades
by breaking-up or removing the contents
at the bottom of the pitcher.
The pitcher is not properly secured in
the locking collar. Press down and rotate
pitcher clockwise in the locking collar past
the second "click". This will allow the
pitcher assembly to engage the coupler.
See page 6 for Blender Assembly.
Mexico:
01-800-024-17-17 (JV Distribuciones)
01-800-902-31-00 (Industrias Birtman)