Rev 08
13-04-2021
APPENDIX
Error/ Warning Codes
E0: Calibration failure
Internal malfunction – calibration data failure/missing
Contact dealer for support – Fault is not user correctable and SBP requires replacement
E1: Short circuit
Short circuit protection is activated in the event of a short circuit, an overload condition or excessive inrush current - such as when attempting to directly power an inverter
1. Check for a potential short circuit condition
2. Confirm that the load current draw does not exceed the SBP current rating
3. Use the SBP to control the remote on/off switch on loads with high inrush currents, rather than directly powering/disconnecting the DC supply
4. Check for loose/high resistance connections and ensure that appropriate gauge wiring is used in the installation
P2: Over temperature warning
Urgent intervention required to prevent load disconnection
Internal temperature close to the limit. Over temperature protection will be activated if temperature continues to rise
E2: Over temperature
Over temperature protection is activated in the event of excessive internal temperature
1. Confirm that the load current draw does not exceed the SBP current rating
2. Check for loose/high resistance connections and ensure that appropriate gauge wiring is used in the installation
3. Do not install the SBP unit in a location exposed to high temperature or radiant heat - relocate SBP to a cooler position or provide additional active cooling
P3: Under voltage warning
Urgent intervention required to prevent load disconnection
Under voltage protection will be activated in 90 seconds if no action is taken
E3: Under voltage
Under voltage protection is activated in the event that the input voltage drops below the under voltage limit selected for 90 seconds
1. Switch off/disconnect loads and recharge the battery
2. Check charging system and battery for proper operation
E4: Over voltage
Over voltage protection is activated in the event that the input voltage exceeds 64 V
1. Confirm the configuration of all charging devices in the system - particularly system voltage and charge voltage settings
2. Check charging system for proper operation
3. Confirm SBP system voltage configuration is correct
E5: Configuration failure
Internal malfunction - configuration data failure/missing
To recover the SBP from this condition;
1. Reset the unit to factory defaults under - Settings > More options > Reset to defaults
2. Disconnect all power and wait 3 minutes before reconnecting
3. Reconfigure the unit as required
E6: Reference voltage failure
Internal malfunction - reference voltage failure/missing
Contact dealer for support - Fault is not user correctable and SBP requires replacement
E7: BMS lockout
BMS lockout protection is activated in the event the external BMS requests the SBP to consecutively disengage and then re-engage 3 times (typical behaviour during a shut down due to low cell
voltage)
Once E7 is activated the SBP will remain disengaged until input voltage exceeds 52 V
1. Check BMS error codes/log to identify the cause of shut-down and rectify issue
2. Switch off/disconnect loads and recharge the battery
3. Check wiring between BMS and SBP Remote terminal
4. Check BMS for proper operation
E8: Reverse current
Reverse current protection is activated in the event that reverse current flow is detected
CAUTION: SBP is designed to allow or prevent current flow from IN to OUT terminals ONLY. Reverse current flow is strictly forbidden and may permanently damage the SBP.
1. Check that the SBP installation orientation is correct - current flow must be from IN to OUT (refer to example wiring diagrams)
2. Confirm that no charging sources are inadvertently connected to the SBP OUT terminal/circuit
3. If the SBP is used to disconnect a charge source, confirm that no loads are inadvertently connected to the SBP IN terminal/circuit
Victron Energy B.V. / De Paal 35 / 1351 JG ALMERE / Nederland
Telefoon: (+31) (0)36 535 97 00 /
www.victronenergy.com
/ e-mail: sales@victronenergy.com