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SECTION 5

TROUBLESHOOTING

SITUATION
Brewer does not
• Plug Brewer into an independent outlet.
have power
• Check to be sure that it is plugged in securely.
• Plug into a different outlet.
• Reset the power outlets' circuit breaker if necessary.
• Reset the brewer breaker button located on the maintenance panel. The
Brewer will not
• The Brewer must be primed for use by filling the internal hot water tank
brew when used
for the first time
• If Brewer is cold/frozen, wait for two hours for it to reach room temperature
Brewer will
• After placing the K-Cup
not brew
• If the LCD screen is alerting you to 'ADD WATER TO CONTINUE', add
Brewing a
• If a prime sequence has been performed, without a cleansing brew, the first
partial cup
• The Exit Needle may be clogged. (refer to page 12).
• Clean K-Cup
• If the brewer is alerting you to perform a 'DE-SCALE', descale the Brewer
Brewer
• Hot water tank drain valve is open.
indicates TCO
• Tubing to hot water tank is leaking
error
• Faulty TCO (Thermal Cut Out device)
If any problems persist, contact Customer Service at 1-888-CUP-BREW (287-2739).
16
SOLUTION
maintenance panel is at the lower right rear of the brewer behind a small
access door.
before the first brew. The brew size LED's will be flashing on the right side of
the brewer. (refer to page 9)
before powering on.
the Handle is pushed all the way down securely and the back lit blue Brew
Buttons on the right side of the brewer are flashing.
water to the Cold Water tank.
cup may be "oversized". The next cup brewed will be brewed to the proper
selected size.
®
Holder if necessary and rinse under faucet. (refer to page 12).
(refer to page 13).
®
portion pack in the K-Cup
®
Holder, make sure that

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