Section 4 Troubleshooting - Keurig Platinum B44 Manuel D'utilisation

SECTION 4
Situation Solution
Brewer does not Plug Brewer into an independent outlet.
•
have power Check to be sure that it is plugged in securely.
•
Plug into a different outlet.
•
Reset your home's circuit breaker if necessary.
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Make sure that the Power Button has been
•
turned on and the power light is illuminated.
Brewer will not The Brewer must be primed for use by filling the
•
brew when used for internal hot water tank before the first brew. The
the first time red light next to 'DE-SCALE' on the LED Control
Center will flash. (refer to page 6)
If Brewer is cold/frozen, wait for at least two
•
hours for it to reach room temperature before
powering on.
Brewer will not brew After placing the K-Cup portion pack in the K-Cup
•
Holder, make sure that the Handle is pushed down
securely and the Blue lights behind the Brew
Buttons on the LED Control Center are flashing.
• If the blue light next to 'ADD WATER' on the LED
Control Center is illuminated, add water to Water
Reservoir or make sure the Water Reservoir is
seated properly in its base.
• If the blue light next to 'ADD WATER' on the
LED Control Center continues to be on even
after refilling, contact Customer Service at
1.866.901.BREW (2739).
Troubleshooting
Situation Solution
Brewing a partial cup The Exit Needle may be clogged. (refer to page 11).
•
• Clean K-Cup Holder if necessary and rinse under
faucet. (refer to page 10).
• The Water Reservoir may have been removed
during brewing. Replace the Water Reservoir and
perform a water brew without a K-Cup.
• If the red 'DE-SCALE' light is illuminated, descale
the Brewer (refer to page 11).
• If you have repeated the de-scale procedure on
your Brewer two times and it is still only brewing
a partial cup, contact Customer Service at
1.866.901.BREW (2739).
Brewer shuts off Check to make sure that the Auto Off Timer
•
automatically feature has not been set. If the green light next
to 'AUTO OFF' on the LED Control Center is
illuminated, press the black Button to turn off
the Auto Off Timer feature.
If any problems persist, contact Customer Service at 1.866.901.BREW (2739)
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