Troubleshooting; General Information - Robert Juliat Roxie Manuel

7

Troubleshooting

7.1 General information

SYMPTOMS
Display OFF
System and data display
in red (see page EN-15)
The unit cannot be
controlled via DMX
(inactivated wireless
DMX)
When using several units, dimming is
not synchronized
Light switches on when powered on
Light switches on when using the control
board
Strobe function doesn't work
Display
switches on
Display auto off mode activated Fixture setup → Auto-Off, Cf. EN-17
when button
is pressed
Display still off
when button No power
is pressed
Problem with the DMX512
switched on
7
received signal and/or system
default
DMX protocol problem
Data display
7
switched on
Data cabling problem
in red
DMX address
Data display
7
switched on in
The strobe is active and the
green
channel value is void
Different Resolution
Different smoothing
Different Dimming curve
Manual value is operating when
DMX is not connected
Use of the Focus mode
Strobe function inactive
POSSIBLE REASONS
EN - 21 -
SOLUTIONS
Check :
• power, Cf. EN-7
• thermal protection
• the power supply connector must
be properly interlocked
Failure details are available in DMX Setup
menu, Cf. EN-15
Check data signal
Check cabling and data
connectors
Check the DMX address
The value must be 255 (100%) in order to
have the light intensity dimmed
All the units must have the same resolution
Cf. EN-16, Fixture Setup menu → Mode
All the units must have the same smoothing
Cf. EN-17, Fixture Setup menu → Smoothing
All the units must have the same dimming
curve, Cf. EN-10 Fixture Setup menu → Light
Curve
Local values must be at zero
Section 4.1.2, Cf. EN-10
Strobe must be activated in menu Fixture
Setup → Mode → 16Bits+Strobe, Cf. EN-16
EN
The received
data protocol
can be checked
in the DMX Setup
menu Protocol
→
Cf. EN-15