Bose MODULE 500 Mode D'emploi page 25

SYMPTOM
PROBLEM
Intermittent or
no audio
Poor or distorted
sound from the
bass module
Bass is too heavy
or low
TR OUBL ES H O OTI N G
SOLUTION
WHAT TO DO
Unmute the system.
Increase the volume.
Confirm that the soundbar is playing audio. If not, refer to your
soundbar owner's guide for troubleshooting. Visit:
Bose Soundbar 500: worldwide.Bose.com/Support/SB500
Bose Soundbar 700: worldwide.Bose.com/Support/SB700
SoundTouch 300 soundbar: global.Bose.com/Support/ST300
Confirm that the status light is glowing solid white, indicating that the
bass module is connected to the soundbar (see page 22).
Test different sources (if available).
Make sure that you're playing audio that has bass frequencies, such as
music or movies.
Repeat the connection process (see page 12).
If the bass module was previously connected to the soundbar, reset the
bass module's connection (see page 27).
Place the bass module according to the placement guidelines
(see page 10).
Test different sources (if available).
Place the bass module according to the placement guidelines
(see page 10).
Remove all protective films from the bass module.
Run ADAPTiQ audio calibration (see page 15).
NOTE: If you no longer have the ADAPTiQ headset (provided with your
soundbar), contact Bose customer service for a replacement.
Adjust the bass (see page 19).
Run ADAPTiQ audio calibration (see page 15).
NOTE: If you no longer have the ADAPTiQ headset (provided with your
soundbar), contact Bose customer service for a replacement.
Move the bass module away from nearby walls and corners.
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