Product Support Services; Technical Support; Product Repairs - Psion Teklogix NETBOOK PRO Guide De Démarrage Rapide

3. Product Support Services

Psion Teklogix provides a complete range of product support
services to its customers worldwide. These services include
technical support and product repairs.

3.1 Technical Support

Technical Support for the NETBOOK PRO is provided via e-
mail through the Partner Program website. To reach the web-
site, go to www.psionteklogix.com and click on the Partner
Program link, which takes you to the Partner Program page.
Then click on the "Log-in" button or the "Register" button,
depending on whether you have previously registered for
Teknet or the Partner Program. (Your UserID and password
are the same for TekNet and the Partner Program.)

3.2 Product Repairs

International
For product repairs, please contact your local Psion Teklogix
office (see "Worldwide Offices" on page A-2).
Canada/U.S.A
Canadian and U.S. customers can receive access to repair
services, by calling the toll-free number below, or via our
secure website.
14 Psion Teklogix NETBOOK PRO Quick Start Guide
Note: Customers calling the toll-free number should have
their Psion Teklogix customer number or trouble
ticket number available.
Voice: 1 800 387-8898 (press option "2")
Fax: 1 905 812-6304
Web Site: http://service.psionteklogix.com