The product you have purchased comes with a limited warranty provided by the manufacturer of the product, Bestway
assures, through a replacement warranty, your product will be free from manufacturer's defects that result in leaks.
This warranty applies for only 90 DAYS from the sale date. WITH PROOF OF SALE, a defective pool will receive free repair or replacement at option of seller.
To file a warranty claim, please contact your Bestway After Sales Center at 1-855-838-3888 before sending any documents, and they will provide full instructions of what is
needed for your claim.
Bestway is not responsible for economic loss due to water or chemical costs, will not replace any products deemed to have been neglected or used outside of the owner's
manual guidelines. Bestway's warranty covers manufacturing defects discovered while unpacking the product or during use, as recommended within the user manual. This
warranty applies only to the product and must not have been modified by any 3rd parties. The product must be stored and handled in accordance with the technical
recommendations.
The warranty does not cover damages caused by misuse, abuse, neglect, including, but not limited to: collision, fire, excessive heat exposure, improper use of chemicals,
exposure to extreme weather conditions, improper installation, or improper storage.
Replacements and repairs don't extend the duration of warranty. The date to be considered as the start of the warranty is the one shown on the original receipt/purchase
invoice.
Please choose the type of your pool:
TO: Bestway Service Department
Website: www.bestwaycorp.com
Toll-Free: 1-855-838-3888
Please provide your address details in full.
Bestway reserves the right to charge for redelivery of undelivered packages where the recipient is at fault.
REQUIRED INFORMATION - PLEASE WRITE THE SHIPPING ADDRESS
Name:
City:
Zip Code:
Retailer:
Mobile:
Fax:
POOL ITEM CODE:
Problem Description
Item is torn/ Leaking
Other (Please describe)
IMPORTANT:
Bestway reserves the right to request photographic evidence of defective parts, or to require sending the item for additional testing.
In order to better assist you, we request all information you provide to be complete.
FOR FAQ, MANUALS, VIDEOS OR SPARE PARTS, PLEASE VISIT OUR WEBSITE: www.bestwaycorp.com
Note:
Incomplete address details will result in delayed shipments.
Faulty welding
Missing part (Please use the code for the missing part. This can be found in the owner's manual.)
ONLY THE DAMAGED PART WILL BE REPLACED, NOT THE COMPLETE SET.
90
DAYS ON POOL
Date of purchase receipt:
DATE:
Customer Code Number:
Address:
State/Country:
Telephone:
E-mail:
BATCH NUMBER:
7
. Bestway stands behind our quality guarantee and
®
#BXXXXX
BWSHFXXXXXX
YYYY-MM-DD
Faulty drain valve
Item Code
Batch Number
P-S-004792