Troubleshooting Tips... Before you call for service
Problem
A white film on
glassware, dishware
and the interior
Suds in the tub
Detergent cup lid
won't latch
Detergent left in
dispenser cups
49-55114-1
Possible Cause
This problem is likely
caused by a low quality
phosphate-free dishwasher
detergent
Wrong detergent
Rinse agent was spilled
Dial is not in the OFF
position
Dishes or utensils are
blocking the detergent cup
What To Do
To remove the white film, run your dishes through a
dishwasher cycle with citric acid. Use a WD35X151
citric acid kit found online. Otherwise, use high quality
rinse agents such as Cascade
Cleaner or Finish
Dishwasher Cleaner
®
local grocery store.
Pour the citric acid in the detergent cup and close the
cover. Place the filmed but otherwise clean glassware and
dishware in the dishwasher. Leave silverware and other
metal items out of the dishwasher. Turn the dishwasher on
and let it run through a complete cycle without detergent.
The glassware, dishware, and dishwasher should come out
film free. Alternatively, a vinegar rinse may be used. Pour 1
cup of vinegar into dishwasher just after the detergent cup
opens and let the dishwasher complete its cycle.
This may be repeated several times a year as needed.
The use of high quality rinse agents such as Cascade
Platinum™ Power Dry™ Rinse Aid or
Rinse Aid
may help minimize a repeat build up of film.
Also, the use of high quality detergents such as Cascade
Platinum™ ActionPacs™ or
Automatic Dishwashing Detergent
film build-up.
Use only high quality automatic dishwasher detergents to
avoid sudsing. Cascade
®
Finish
Quantum
Automatic Dishwashing Detergent
®
®
have been approved for use in all GE Appliances
dishwashers.
To remove suds from the tub, open the dishwasher and
let suds dissipate. Add 1 gallon of cold water to the tub.
On Models with a dial: Close and latch the dishwasher.
Pump out water by slowly turning the dial until a drain
period is reached. Repeat if necessary.
On Models with Electronic Control: Pump out water by
pressing the START/RESET pad, then 10 seconds later,
press START/RESET pad again. Repeat if necessary.
Always wipe up rinse agent spills immediately.
Turn the timer dial to OFF.
Reposition the dishes. See the Loading section.
Platinum™
Dishwasher
®
found at your
Finish
Jet-Dry
®
Finish
Quantum
®
®
will help prevent
Platinum™ ActionPacs™ or
®
®
®
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