Your chair may require occasional troubleshooting. The following troubleshooting tips and FAQs should
summarize what you need to know about your chair. If at any time you do not feel comfortable performing
the troubleshooting steps listed in this manual, contact your authorized Provider for service. Please
have the model number, serial number, and nature of the problem when calling.
DUAL MOTOR TIMING
NOTE: If your dual motor lift chair does not move
when the hand control is pressed, the motors
may be out of sync. Follow the steps below to
reset the motor timing.
Follow these steps to reset the motor timing:
1. Activate the hand control on the lift chair. If there is
no movement in either direction, check if the motors
are out of sync and that the pressure-sensitive safety
switch has been activated. Out-of-sync motors will
show one motor extended farther than the other and
a pinched safety switch (Fig. 5.1).
2. If the motors are out of sync, disconnect one of
the two red safety switch plugs from the motor
control box (Fig. 5.2).
3. Press the hand control in the UP position until your
chair reaches the full lift position. This will reset the
motor position and correct the timing (Fig. 5.3).
4. Reconnect the red safety switch plug into the
motor control box (Fig. 5.2).
NOTE: In order to preserve the correct motor timing,
it is recommended to extend the lift chair to the full
lift position when getting in and out of the chair.
Figure 5.2 Safety Switch Plugs
Power Lift Recliner Series
V I . T R O U B L E S H O O T I N G
RED PLUGS
www.pridemobility.com
SAFETY SWITCH
Figure 5.1 Out-of-sync Motors
MOTORS
SAFETY SWITCH
Figure 5.3 In-sync Motors (Timing Corrected)
MOTOR CONTROL BOX
MOTORS
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