Problem
Possible Cause
Smoker not heating
Ÿ
Ÿ
Ÿ
Another appliance plugged into same circuit as
Circuit breaker trips or
Ÿ
smoker.
fuse blows
Moisture or water in controller or electrical
Ÿ
connections.
Damaged cord or electrical connections.
Ÿ
Smoker will not cook
Door of smoker is left open.
Ÿ
properly
Insufficient preheat or temperature set too low.
Ÿ
Inappropriate extension cord.
Ÿ
.
Flare-ups
•
Excess fat in meat.
•
Excessive cooking temperature.
•
Grease build up.
Persistent grease fire
•
Grease trapped by food build up.
Remote control
The remote control is not sync'd to the
Ÿ
is unresponsive
smoker
Error Codes:
ERR1 - Cabinet
Ÿ
Temperature Sensor
ERR4 - Meat probe
Ÿ
damaged
No Display
Ÿ
Smoker is OFF.
No Power
Faulty controller or heating element.
Meat Probe is not plugged in.
Wires damaged or chafed.
Thermostat is damaged / Bad
Troubleshooting
Prevention/Solution
Turn on the Smoker
Ÿ
Check for tripped household circuit breakers or GFI (Ground Fault
Ÿ
Interrupter). Reset or replace if necessary.
Try a known, working appliance in the outlet.
Ÿ
Try a different outlet, preferably on a different circuit.
Ÿ
Replace controller or heating element.
Ÿ
Do not use other electrical appliances on the same circuit.
Ÿ
Keep all electrical connections dry. Do not operate unit when raining.
Ÿ
Replace damaged controller or extension cord.
Ÿ
Close door on smoker while cooking.
Ÿ
Preheat 15-20 minutes. Increase controller setting.
Ÿ
Replace with appropriately rated cord (15 amps).
Ÿ
•
Trim fat from meat before cooking.
•
Adjust (lower) temperature as needed.
•
Clean smoker.
•
Turn te Smoker OFF. Keep door open and let fire burn out.
After smoker cools, clean insulation bowl.
•
Do not apply water to fire. Personal injury may result.
Reset the Remote Control:
Main Control: press Temp button and hold for 3 seconds until it beeps.
Ÿ
Remote Control: Press Temp button and hold for 3 seconds until it
Ÿ
beeps
The Remote control is now sync'd to the smoker.
remote is sync'd with the smoker.
Plug in the Meat Probe.
Ÿ
Replace the Meat Probe.
Ÿ
Replace the Thermostat
Ÿ
12
indicates