Frequently Asked Questions / Troubleshooting - VITO GARDEN VIRCR1000 Mode D'emploi

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FREQUENTLY ASKED QUESTIONS / TROUBLESHOOTING

Anomaly
The robot does not
start running.
The robot's initial
traction along the
boundary wire does
not follow its track or
rotates in some
sections.
Docking station
contacts breakdown.
The robot mower stops
with the LED battery
status indicator
flashing green;
The robot mower stops
with the LED battery
status indicator
flashing green;
The robot lawn mower
stopped and the LED
Possible cause
The security key may not be inserted;
Wrong installation of the docking
station;
Wrong connection of the bounding
wire;
The detection function of the
boundary wire does not work
properly, may be due to some foreign
interference in the area, like for
example, an underground power
system, high power electrical
equipment or similar;
Your neighbor's boundary wire is not
laid at 10 m minimum distance from
your robot;
The docking station is installed on an
uneven surface;
Step 1: examine the parking location:
In case of a slope larger than 30°, the tilt
sensor is activated;
Step 2: the robot mower cannot
detect the signal from the boundary
wire;
Step 3: The tilt sensor is activated. The
front wheels may be trapped on holes
and left suspending in the air;
They might be stuck and cannot rotate
and slide smoothly;
Somebody else tried to restart the
robot mower, but has failed due to
lack of knowledge;
The battery is discharged;
Solution
For manual start in the docking
station, the security key must
be inserted. Continue charging
until the robot's LED indicator
shows a constant green light;
The "IN" arrow should point
towards your working area;
The wire end that comes
under the docking station
must be connected to the red
terminal.
Encircle this area of
interference with your
boundary wire;
Adjust the boundary wire so
that the robot can detect the
signal normally;
The docking station should be
placed on a solid, flat surface;
Encircle the steep slope area
with boundary wire. Maximum
distance from the robot
mower to its nearest boundary
wire is 15m;
Check the terminals on the
docking station;
Find the defect/cut-off and
splice by means of the wire
joints supplied;
NOTICE: When the LED battery
status indicator shows a constant
green light, the boundary signal is
ready;
Cover the holes in your lawn;
Clean the docking station and
make sure that the wheel
shafts can slide and turn
smoothly;
Notice: Turn off the Power switch
first;
Place the robot lawn mower in
the docking station and restart
it;
Take the robot back to the
docking station and let it
charge;
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