Troubleshooting; Table 9-1: Troubleshooting: Problems And Solutions - Enconnex AC6000 Mode D'emploi

NOTE: Older models may have a physical connector for USB B. However, this feature is
inactive and will not provide communication for the device.
9.

Troubleshooting

Below is a list of issues that may be experienced by the user:
Problem or Symptom
AC6000 will not turn on.
No output power.
AC6000 turns on but the screen is flickering or fans
ramp speed up and down continuously.
AC6000 front panel or network controller is not
responsive.
AC6000 front panel displays a fault or is beeping at
a one second on/one second off rate.
AC6000 front panel displays an alert or is beeping
at a one second on/three seconds off rate.
The AC6000 makes use of three-digit error codes. The code displayed on the front panel
display is translated below:
Error Code
201 INVSB OVR TEMP
202 INVSB UNDER TEMP

Table 9-1: Troubleshooting: Problems and Solutions

Message
Inverter & SBS Over temperature
Inverter & SBS Under temperature
Solution
- Check that AC input and output are
connected to the AC6000.
- Check that the main circuit breaker (MCB) is
switched to the ON position.
- Check that the REPO connector is plugged
in and configured correctly.
- Check that the AC6000 is connected to AC
input voltage and the main circuit breaker
(MCB) is switched to the ON position.
- Check that AC input voltage is 208V or
greater. Plugs that run 208/230/240V can
sometimes be configured for 120V.
- Hold the power button on the front panel
down for 15 seconds then release. Wait 1
minute for controllers to restart.
- Place the unit in standby mode, power off
the unit from the main circuit breaker (MCB),
wait 30 seconds, power the unit on from the
MCB, wait 60 seconds.
- Mute the fault by pressing the left arrow key
on the front panel.
- Refer to section 6.6 for description of faults.
- Mute the alert by pressing the left arrow key
on the front panel.
- Refer to section 6.6 for description of alerts.
Description
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