Morphy Richards 47080 Manuel D'instructions page 7

47080MEE-Rev3:Ion 441375253 Rev 1
Helpline
If you have any difficulty with your
appliance, do not hesitate to call.
We are more likely to be able to
help than the store from where you
bought it.
Please have the following
information ready to enable our staff
to deal with your enquiry quickly:
• Name of the product
• Model number as shown on the
underside of the appliance.
• Serial number as shown on
underside of the appliance.
YOUR TWO YEAR
GUARANTEE
It is important to retain the retailers
receipt as proof of purchase. Staple
your receipt to this back cover for
future reference.
Please quote the following
information if the product develops
a fault. These numbers can be
found on the base of the product.
Model no.
All Morphy Richards products are
individually tested before leaving the
factory. In the unlikely event of any
appliance proving to be faulty within
28 days of purchase it should be
returned to the place of purchase
for it to be replaced.
If the fault develops after 28 days
and within 24 months of original
purchase, you should contact the
Helpline number quoting Model
number and Serial number on the
product, or write to Morphy
Richards at the address shown.
You will be asked to return the
product (in secure, adequate
packaging) to the address below
along with a copy of proof of
purchase.
Subject to the exclusions set out
below (see Exclusions) the faulty
appliance will then be repaired or
replaced and dispatched usually
21/1/08
within 7 working days of receipt.If
for any reason this item is replaced
during the 2 year guarantee period,
the guarantee on the new item will
be calculated from original purchase
date. Therefore it is vital to retain
your original till receipt or invoice to
indicate the date of initial purchase.
To qualify for the 2 year guarantee
the appliance must have been used
according to the manufacturers
instructions. For example coffee
makers should have been regularly
descaled.
Exclusions
Morphy Richards shall not be liable
to replace or repair the goods under
the terms of the guarantee where:
1 The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturers
recommendations or where the fault
has been caused by power surges
or damage caused in transit.
2 The appliance has been used on a
voltage supply other than that
stamped on the products.
Serial no. 3 Repairs have been attempted by
persons other than our service staff
(or authorised dealer).
4 Where the appliance has been used
for hire purposes or non domestic
use.
5 Morphy Richards are not liable to
carry out any type of servicing work,
under the guarantee.
6 Plastic filters for all Morphy
Richards kettles and coffee makers
are not covered by the guarantee.
• This guarantee does not confer any
rights other than those expressly set
out above and does not cover any
claims for consequential loss or
damage. This guarantee is offered
as an additional benefit and does
not affect your statutory rights as a
consumer.
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