What Are You Looking For?
• Service Tag and Express Service Code
• Microsoft Windows License Label
• Solutions — Troubleshooting hints and tips, articles
from technicians, online courses, and frequently
asked questions
• Community — Online discussion with other Dell
customers
• Upgrades — Upgrade information for components,
such as memory, the hard drive, and the operating
system
• Customer Care — Contact information, service call
and order status, warranty, and repair information
• Service and support — Service call status and
support history, service contract, online discussions
with technical support
• Reference — Computer documentation, details on
my computer configuration, product specifications,
and white papers
• Downloads — Certified drivers, patches, and
software updates
• Notebook System Software (NSS) — If you reinstall
the operating system for your computer, you should
also reinstall the NSS utility. NSS provides critical
updates for your operating system and support for
Dell™ 3.5-inch USB floppy drives, Intel
optical drives, and USB devices. NSS is necessary for
correct operation of your Dell computer. The
software automatically detects your computer and
operating system and installs the updates appropriate
for your configuration.
6
Quick Reference Guide
Find It Here
Service Tag and Microsoft
These labels are located on your computer.
• Use the Service Tag to
identify your computer
when you use
support.dell.com or
contact support.
• Enter the Express Service Code to direct your call when
contacting support.
NOTE:
The Microsoft Windows License label has been
redesigned with a hole, or "security portal," as an increased
security measure.
Dell Support Website — support.dell.com
NOTE:
Select your region or business segment to view the
appropriate support site.
To download Notebook System Software:
Go to support.dell.com, select your region or business
1
segment, and enter your Service Tag.
Select Drivers & Downloads and click Go.
2
®
processors,
Click your operating system and search for the keyword
3
Notebook System Software.
NOTE:
The support.dell.com user interface may vary
depending on your selections.
®
®
Windows
License