Troubleshooting; Corrective Action - Master Forge BG179CL Mode D'emploi

TROUBLESHOOTING

Many solutions given here can make your grilling experience safer and more enjoyable. You
can also call customer service department at 1-800-963-0211, 8:00 a.m. - 8:00 p.m., EST,
Monday - Friday.
PROBLEM
1. The ignition wire came off the
electrical igniter/valve.
2. The distance between the ignition
pin and the burner is greater than
5/32 in. - 3/16 in. (side burner).
3. The ignition wire is broken.
Grill or side
4. The battery has died.
cooker will
5. The battery is in the wrong
not light.
polarity.
6. The electrode tip does not
produce sparks at the burner port.
7. No gas supplied.
8. Air shutter opening is too big.
1. The air shutter opening is not
Burner flame properly set.
is yellow and
gas odor can 2. Spiders or insects block the air
be smelled. shutter.
3. Possible gas leaks.
1. Grilling fatty meats.
2. Knobs on "HIGH".
Excessive
3. Spray water on gas flames.
flare-up.
4. Hood closed when grilling.
1. LP tank is empty.
Burner blows 2. Burner is not aligned with the
out. control valve.
3. Gas supply is not sufficient.
POSSIBLE CAUSE

CORRECTIVE ACTION

1. Reconnect the ignition wire to the
electrical igniter/valve.
2. Loosen the ignition pin and adjust the
distance, then fasten it again.
3. Call customer service for a replacement
ignition wire.
4. Install a new AA battery.
5. Change the battery polarity.
6. Reinstall the electrode.
7. Turn on the regulator valve.
8. Loosen the air shutter and adjust the
opening to a smaller size.
1. Loosen the air shutter and adjust the
opening to have blue flames.
1/4 in. opening for LPG.
1/8 in. or less opening for NG.
2. Clean blockages.
3. Check for the source of gas leaks.
1. Move the meats to the warming rack if
flare up continues until flame settles
down.
2. Grill fatty meats when the grids are cold
while the knobs are on the "LOW"
setting.
3. Never spray water on gas flames.
4. Hood up when grilling.
1. Refill the LP Tank.
2. Install the burner correctly.
3. Check the gas supply hose and make
sure there are no leaks and no knots.
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