1. Check if the power cord is plugged into an electrical outlet, if not, plug in.
2. Check if power to the main power switch (in the back) is working.
3. Check to see if the battery on the remote is placed correctly, undamaged, and if the
insulating film is pulled out.
NOTE: For the heater to function properly, the desired temperature on the heater must be set
a few degrees higher than the temperature in the room. If it seems to not be heating, increase
the desired temperature on the heater to engage the heat elements.
FREQUENTLY ASKED QUESTIONS
My heater emits an "odd" odor when I turn the heater on for the first time. Is this normal?
What is causing this?
Yes, this is normal. This heater is treated with a special heat safe/resistant coating. This odor will
sometimes be present when the box is opened. It is like opening a new gadget for the first time. Also,
similar to all hearth appliances (woodstoves, etc.), the coating, exposed to heat, will produce this
particular odor during the first few hours of operation. This smell will fade away after the break-in
period. If you are sensitive to odors, you may want to pre-burn the unit in a garage with the door
open until the initial odor fades away.
If I don't have a grounded outlet, can I use adapters, a 2-prong power strip or remove the
ground prong from the cord?
CERTAINLY NOT! If you don't have a grounded outlet, contact a certified electrician for advice.
Removing or altering any part of the heater's original design or intent (including the power cord) will
not only void the warranty, but will make you liable for any unexpected or hazardous results.
This heater is 1500 Watts, how many BTU's is that? Is that a lot of heat?
At 1500 Watts, your heater will use approximately 5100 BTUs. 5100 BTUs, compared to your home
furnace, is a very small amount of heat (this heater is intended to be used as supplemental heat in
areas most needed). It may take several minutes, to several hours to heat your area, depending on
various factors.
Can my heater really operate on less money per day? What are my operating costs?
Yes. If the heater is used as it is intended (as supplemental heat), it should cycle on and off, allowing
for it to heat a total of approximately 8 out of the 24 hours of the day. Using the national average of
approximately 10¢ per kWh (look at your electricity bill for exact cost per kWh), your average
heating cost (add a few cents just for having it plugged in) should be less per day compared to your
main furnace. The costs will increase if it is used as the single source of heat, or if heat somehow
escapes the room being heated, since the "on" cycle will run longer.
The Formula to determine the cost of this or ANY 1500 watt appliance, multiply 1.5 X your cost per
Kilowatt Hour to determine approximately how much it costs you to run the heater. Please contact
your electricity provider to get your cost per Kilowatt Hour.
9