C A R I N G FO R YO U R M AC H I N E
Motor Base/Control Panel
1.
Unplug the power cord.
2. Gently wash the outside surface with a damp soft cotton cloth moistened with a mild
solution of warm water and nonabrasive detergent or nonabrasive liquid spray cleaner.
Never immerse motor base in water or other liquid.
3. Thoroughly clean switches so that they work freely. They may become sticky from
use. Use a wet cloth, moistened with water* and a mild detergent, to clean around
the edges of the switch paddles until they function freely. Leaving switches sticky
will damage or burn out the switches. Clean carefully, using caution not to allow
water or other liquids to infiltrate the switch.
4. Dry with a soft cotton cloth.
Lid
Separate the lid and plug. Wash in warm soapy water. Rinse clean under running water
and dry. Reassemble before use.
Container
For maximum container life, do not wash in dishwasher.
1.
To Clean: Fill container 1/4 full with warm (110˚F / 43˚C) water and add a couple drops
of liquid dishwashing detergent.** Return container to motor base and firmly position
the two-piece lid. Run machine for 30 seconds. Empty container. Repeat this step.
2. To Rinse: Fill container 3/4 full with warm (110˚F / 43˚C) water, do not add soap.
Return container to motor base and firmly position the two-piece lid. Run machine
for 30 seconds. Empty container.
3. If any solid residue remains, remove the blade assembly (see page 12) and wash all
container parts in warm soapy water. Rinse and drain. Reassemble before next step.
Do not soak the blade agitator assembly.
4. To Sanitize: If all solid residue is gone after step 2 or after completion of step 3,
fill container 3/4 full with a sanitizing solution mix.*** Return container to motor base
and firmly position the two-piece lid. Run machine on a high speed for 30 seconds.
Turn machine off and allow mixture to stand in the container for an additional
1–1/2 minutes. Pour out mixture.
5. Return container to motor base and run machine empty for an additional 5 seconds.
Do not rinse after sanitizing. Allow container to air dry.
IMPORTANT NOTES!
*
Be sure to wring excess water out of cloth or sponge when
cleaning around the controls or any electrical part.
** To prolong container life, Vitamix® recommends using soaps with a
low Ph balance, such as a liquid dishwashing detergent (Ivory Liquid®).
*** Recommended sanitizing solution: 1.5 tsp. / 7,4 ml institutional or
household bleach in 2 qt. / 2,0 L water.
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T R O U B L E S H O OT I N G
Problems:
• Increased vibration
• Leaking from bottom of container
• Increased container noise
• Machine will not run
• Loud noise from blade area
• Blades don't spin
• Machine will not run when
Start/Stop switch is activated
• Machine is running irregularly
• Setting selected starts the
wrong program
If you cannot fix your machine with these suggestions, technical help is available by calling
Vitamix technical support at (800) 886.5235. If you purchased your equipment outside the
U.S.A., contact your local Vitamix Distributor or telephone the Vitamix International Division
at +1 (440) 782.2450 or email international@vitamix.com for a distributor in your country.
For online help, visit vitamix.com.
Cooling the Motor
Machine may stop working if it is overloaded on low speed. Reset by turning
power off for 30 seconds. Do not turn power off midway through a blending cycle.
To interrupt cycle, press Start/Stop switch one time.
Note: Cooling may be quickened by placing the motor base in a cool spot.
(Unplug first.) Try circulating the air with a vacuum or fan aimed at the
bottom of the motor base.
Possible Actions:
a.
Check blade assembly for loose, damaged
or nicked components and replace.
b.
Tighten retainer nut with retainer nut
wrench moving clockwise until it is snug.
See page 12.
a.
Double-check to make sure power
cord is firmly in power outlet.
b.
Check to make sure switches are
clean and moving freely.
c.
The thermal protector may have shut the
machine off. Turn power off for up to 45
minutes to reset.
a.
Drive socket may be broken. Check for a
fine crack down the center or worn teeth,
replace with a new drive socket (Item
#891). Instructions are included with part.
b.
Blade bearings need to be replaced. Spin
the blades using the drive spindle at the
bottom of the container. If blades spin
freely with no resistance, replace blade
assembly. See page 12.
a.
Check On/Off switch to make sure the
switch is in the on position. Note: Start/
Stop switch is lit when power is on.
a.
Turn the machine off and on
again to reset the programming.
b.
Reset the machine to its original
factory settings. See page 10.
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