Onkyo BD-SP353 Mode D'emploi page 39

Problem
Picture freezes and the
front panel and remote
control buttons stop
working.
• Picture is stretched.
• Picture is cropped.
• Aspect ratio cannot
be switched.
Picture is interrupted.
The subtitles cannot
be switched.
Sound and picture are
not synchronized.
• No sound is output.
• Sound is not output
properly.
Multi-channel sound is
not output.
Check
Is the TV's aspect ratio properly set?
Is TV Aspect Ratio properly set?
Is Output Terminal properly set?
Is the disc played back in slow motion?
Is the disc played back in fast
forward or fast reverse?
Are the audio cables properly
connected?
Is the audio cable damaged?
Are the connected components (AV
receiver or amplifier, etc.) properly
set?
Is HDMI Audio Out properly set?
Is a DVI device connected?
Is the audio output of the connected
AV receiver or amplifier, etc.,
properly set?
Is multi-channel sound selected?
Remedy
• Press b to stop playback, then restart
playback.
• If the playback cannot be stopped,
press z (ON/STANDBY) on the player's
front panel to turn off the power, then turn
the power back on.
• If the power cannot be turned off (set to
standby), use a thin rod to press the reset
button on the main unit's front panel.
When the Reset button is pressed, power
to the unit is turned off (standby status).
When the z (ON/STANDBY) button is
pressed to turn on the power, the unit
becomes operational again.
Read the TV's operating instructions and
set the TV's aspect ratio properly.
Set TV Aspect Ratio properly.
When video signals with a resolution of
1080i, 1080p, 1080/24p or 720p are being
output from the HDMI OUT terminal, they
may be output with an aspect ratio of 16:9
even if TV Aspect Ratio is set to 4:3.
The picture may be interrupted when the
resolution of the recorded video signal
switches. Press HDMI to select a setting
other than Auto.
The subtitles cannot be switched for
discs recorded on a DVD or BD recorder.
Set Output Terminal properly.
No sound is output during slow motion
play and forward and reverse scanning.
• Connect the cable properly according to
the connected devices (page 15)
• Insert the cable firmly and all the way in.
If the cable is damaged, replace it with a
new one.
Read the operating instructions of the
connected components and check the
volume, input, speaker settings, etc.
Set HDMI Audio Out to PCM or
Reencode.
The sound will not be output from the
HDMI OUT terminal if a DVI device is
connected. Connect the device to a
DIGITAL AUDIO OUT (OPTICAL) terminal
or the ANALOG AUDIO OUT terminals.
For some BDs, audio signals are only output
from DIGITAL AUDIO OUT (OPTICAL)
terminal or the HDMI OUT terminal.
Read the operating instructions of the
connected AV receiver or amplifier and
check the audio output settings of AV
receiver or amplifier.
Use the menu screen or AUDIO to switch
the disc's sound to multi-channel.
En
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